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Purpose:

The purpose of this document is to use IE11 web browser in SAP Business Objects 3.1 SP5 PatchX or Lower Version for viewing reports like web intelligence, crystal report etc.

Overview:

Environment Details:

Operating system: Windows Server 2008 64 Bit

Database: Microsoft SQL Server 2008 R2

Web Application: Tomcat

IE Browser: Internet Browser Version (IE 11.0)

SAP Business Objects Tools: SAP Business Objects 3.1 SP5 Patch 7


Error:

  • When attempting to Pause the recurring instance, via Actions drop down Pause, a blank page is displayed. (Note: I believe Pause and Resume work in a similar fashion, as I also get a blank page when attempting to Resume a paused instance).
  • When attempting to Reschedule the recurring instance, via Actions drop down Reschedule, a 404 error page is displayed. This 404 error page comes from the AnalyticalReporting folder.
  • HTTP Status 400 – Invalid path /AnalyticalReporting/WebiModify was requested


Configuration steps for using IE11 as a web browser in SAP Business Objects 3.1 SP5 Patch x or lower version:


Note:

Please take the backup of below files before implementing below activity.

  • Web.xml
  • Using “URLrewriterFilter”  we can create a work around for view/refresh reports.

         Link:

         UrlRewriteFilter – Rewrite URL’s in Java Web Application Servers

Step I: Take the backup of web.xml file available in below path

Path:

“Program Files (x86)\Business Objects\Tomcat55\webapps\AdminTools”


Step II: Add below Jar files in below location

Path:

“Program Files (x86)\Business Objects\Tomcat55\webapps\bin”


urlrewritefilter-4.0.3.jar


Step III: Add following parameter in web.xml file


To WEB-INF/web.xml add (near the top above any servlet mappings)


Parameter:


<filter>

  <filter-name>UrlRewriteFilter</filter-name>

  <filter-class>org.tuckey.web.filters.urlrewrite.UrlRewriteFilter</filter-class>

</filter>

<filter-mapping>

  <filter-name>UrlRewriteFilter</filter-name>

  <url-pattern>/*</url-pattern>

  <dispatcher>REQUEST</dispatcher>

  <dispatcher>FORWARD</dispatcher>

</filter-mapping>



Step IV: Create a new xml file on the same location


XML Name: urlrewrite.xml in WEB-INF

XML Data Link:

http://cdn.rawgit.com/paultuckey/urlrewritefilter/master/src/doc/manual/4.0/urlrewrite.xml


Path:

“Program Files (x86)\Business Objects\Tomcat55\WEB-INF”


Step V: Place unzip files (IEDirect) files available in BOB Forum in “InfoviewAppActions”

Path:

“Program Files (x86)\Business Objects\Tomcat55\webapps\InfoViewAppActions”


Step VI: Start Tomcat Application and test reports like desktop inteligence, web intelligence, crystal report, Voyager etc


Note:- Please do the same steps in InfoViewAppActions & AnalyticalReporting Folder

Known issues:

When attempting to Pause/Resume a recurring instance, via Actions drop down Pause, a blank page with above error message is displayed.


Note:-


Please use other web browser like Mozilla for below activity, You can also refer PAM for more details regarding browser compatibility:

  • Upload any objects in SAP Business Objects 3.1 SPX using IE11 web browser
  • Cannot create new recurring instance using IE11 web browser


New hurdles as follows:

1. When attempting to Pause the recurring instance, via Actions drop down Pause, a blank page is displayed. (Note: I believe Pause and Resume work in a similar fashion, as I also get a blank page when attempting to Resume a paused instance).

2. When attempting to Reschedule the recurring instance, via Actions drop down Reschedule, a 404 error page is displayed. This 404 error page comes from the AnalyticalReporting folder.


Above approach is not suggested by SAP as per SAP we have to upgrade our patch level as per SAP recommendation.


*Permanent Solution for this issue is upgrade to higher patch available in SAP Market place*


Reference Material:


Infoview + ie9


Infoview + ie9


SAP BusinessObjects Enterprise XI 3.1 SP5 for Windows – Supported Platforms

SAP BusinessObjects Enterprise XI 3.1 SP5 for Windows – Supported Platforms

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2 Comments

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  1. Jawahar Konduru

    Nice Blog Daya. We are planning to upgrade browser to IE11, One of our environment is on 3.1 sp5, we are seeing the same issue. We decided to upgrade to SP7. If your apporach resolves our issue, i guess we don’t need to upgrade our BO environment.

    Step 5, You mentioned below files, do you mean urlrewrite.xml? Blog is kind of out of sync. Can you please check and correct it.

    Is this work flow officailly supported by SAP?

    (0) 
    1. Daya Jha Post author

      Thanks Jawahar,

      We have to placed IEDirect files in that location, Files can be downloaded from BoB Forum, Link is available in Blog.

      It was not supported by SAP for a work around you can use above blog details but for permanent solution please upgrade as per SAP recommendation for your issue as you mentioned in thread you have to upgrade to BO 3.1 SP7 for resolve those issue.

      Hope this will help!!!

      Thanks,

      Daya

      (0) 

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