Skip to Content
Author's profile photo Clebio Dossa

Client Server Technology Decision Tree


In our continuous endeavors to improve product supportability, we recently created a new visual, flow oriented page to support resolution of critical SAP Netweaver Application Server issues. It’s in the format of a Decision Tree in the newly revamped Client Server Technology WIKI page.

The approach looks at the landscape from the perspective of an SAP Administrator that will troubleshoot SAP Netweaver Application Server issues based on observed behaviors. Just like real life is!! It provides an end-to-end view of the system logic to support the decision process of where to go next and what to look for.

The objective is to allow Netweaver Administrators identifying errors affecting the entire services of an Application Server and, even more, to solve the problem. It cannot be and does not aim to be a complete documentation describing all possible error scenarios.


This is a browsable interactive tree where actions to test every Application Server component can be found in each step, allowing to Identify the issue, Resolve it and, if not possible, Collect the right traces to submit for analysis.

Check the decision tree out in this link.



Related Spaces

Assigned Tags

      You must be Logged on to comment or reply to a post.
      Author's profile photo Former Member
      Former Member

      Clebio Dossa

      Link is not available here "Check the decision tree out in this link"

      Author's profile photo Clebio Dossa
      Clebio Dossa
      Blog Post Author

      There was a maintenance on Wiki pages, right now it is back.

      Author's profile photo Mandeep Dhillon
      Mandeep Dhillon

      Very Informative and systematic approach for issue handling. You have captured all the key points. Way to go Clebio Dossa!!