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troy_cronin2
Active Contributor

Background:  You would like to disable the UWL cache to support a preferential setup in  your system.

Is it possible: In short the answer is yes. However only to a certain extent.

How to we disable it?

  1. Log into Enterprise Portal.
  2. In the portal, navigate to System Administration -> System Configuration  -> Universal Worklist & Workflow -> Universal Worklist -> Administration.
  3. In the list of systems,  select the connector for which you do not want to use the UWL cache and choose  Edit.
  4. In the list of properties displayed below, you do not see the Use Cache so that to  disable it, as shown below:

Limitation of cache disablement: You can switch off the UWL cache for BPEMUWLConnector and custom UWL connectors in the UWL configuration. This may be used, for example, if the application runs on the same application server as the UWL. In this case the access to the back end can be faster without using the cache database even if all iView related actions require direct back-end calls.

Reported Issue: When you try follow the steps to disable to disable the cache you are essentially unable to "uncheck" the checkbox

Important: In cases where cache disablement is not possible, in the properties to be edited there is no Use  Cache for the selected connector. Switching the cache off is supported for BPEMUWLConnectors and custom connectors only.

Key Points

  1. You can switch off the UWL cache for BPEMUWLConnector and custom  UWL connectors in the UWL configuration.
  2. This is feasible if the application runs on the same application server as the UWL. In this case the access to the back end can be faster without  using the cache database even if all iView related actions require direct back-end calls.