Skip to Content

Easy Calendar based visualization of activities in SAP Cloud for Customer

/wp-content/uploads/2015/07/cal1_748735.png

Switching to a work week view for activities

/wp-content/uploads/2015/07/cal2_748739.png

Easily maintain appointments within activity management for SAP Cloud for Customer

IMG_0620.PNG

View, plan and create activities to manage customer interactions  during customer relationship lifecycle across different devices.

IMG_0621.PNG

Key Differentiators:

  • Receive recommended activities and best content for each buying stage
  • Create consistent engagement models

IMG_0622.PNG

Benefits

  • Manage calendar across multiple – channels
  • Creation of Multiple Activities at one Shot
  • Easy creation of follow-up documents
  • Quick Appointment creation via mobile device

IMG_0623.PNG

Filter Emails by various criteria

IMG_0624.PNG

Phone Call listing

IMG_0625.PNG

Filter Phone Calls

IMG_0626.PNG

Tasks and Work Items

IMG_0627.PNG

Filter Tasks by leveraging various filter options available

IMG_0628.PNG

Detailed Solution Content (Available at this Link)

(In case you have access problems please send us a note via this link to allow us to provide you access to this content and many other related broadcast information resources)

P.S. – Screenshots are made with the C4C Fiori User Interface (Responsive Design User Interaction on the iPad)

To report this post you need to login first.

2 Comments

You must be Logged on to comment or reply to a post.

  1. Oriana Carolina Mercado

    Hi Pushkar,

     

    I would like to ask you if it is possible to restrict the creation of appointments with past dates, that is, set an alert or error message or that does not allow to record appointments with dates passed.

    Currently, the system allows creating appointments in the past which does not make much sense at the user level.

    I hope you can help me
    Thank you!

    (0) 

Leave a Reply