In this blog post, we will walk you through a complete One-click Monitoring scenario of the Payroll Control Center.
Sam Miller and his team are responsible for running the payroll in their company.
Sam, the Payroll Process Manager, is responsible for the overall process. He must ensure correctness and timeline (sign that all steps are executed correctly) and has to trigger his team members to resolve issues.
Linda, Walter, Sarah and Josh, the Payroll Administrators, are in Sam’s team. They are responsible that payroll data quality and payroll calculation for employees is accurate according to defined policies. Each Payroll Administrators is responsible for one policy.
Sam and his team just finished the payroll for June 2015 and are now preparing for the July 2015 payroll.
From June 24 to July 22 they monitor the payroll data quality.
The One-Click Monitoring process is setup in PCC in such a way, that all steps are executed automatically in case there are no errors.
Now we are walking you through a complete One-Click Monitoring process. You will see how PCC supports Sam and his team to make sure they get perfect payroll data.
Start One-Click Monitoring
Sam and his team are working on solving the incoming errors. The goal is to have no errors at the end of the “one-click monitoring” phase.
Now, Sam and his team are working on the errors. Every time when there’s a key stroke from HR, the policies are checked and if there’s an error, this error is routed through one of Sam’s team members.
End One-Click Monitoring
At the end of the one-click monitoring phase, the team managed to bring down all errors.
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