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The purpose of this document is to provide information on where to find valuable logs to troubleshoot iOS enrollment and MDM connection failures.

Afaria product uses many components and services to mange  iOS  devices :

  • Afaria Server
  • Afaria Enrollment Server (AIPS)
  • Database
  • Relay Server
  • APNS
  • Portal package
  • MS Certificate Authority
  • MS IIS

Afaria Components.png

iOS_Troubleshooting_Info_Locations.jpeg

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