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SAP Solution Manager – The Under-utilized One..
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I'm not a SolMan expert, but it seems like a good "executive summary".
Interesting analogy with the smartphones. I have a company-issued smartphone and I do use it only to check email and calendar, occasionally as an alarm and, oh yeah, as a phone. 🙂 Perhaps I should add this "smart" phone is Blackberry. It constantly wants to update something called Blackberry World, which seems to be its main purpose of existence. But I blatantly ignore its needs. So maybe the reason why SolMan is not getting a lot of use have nothing to do with lack of information on the user side. 🙂 Just a guess.
Imagine what could happen if the SolMan isn't correctly implemented....
My earlier client was using SolMan just for incident management and some Basis reports.
Within 1 month of implementation, the business users who were using the incident management module, "renamed" SolMan to SlowMan.
~Juwin
Good to see the comments, which resonate with the thought-process I had.
And believe me (& most of you would agree), there are a LOT of such tools/processes/modules/sub-modules in SAP which are hardly utilized (even AFTER implementation).
It is up to us to evangelize its rightful usage! My articles (yes, initially , they would be 'executive summary' kind of articles, just to spread the awareness) is a small attempt..
Hi Prashant,
Nice summary.
Just a simple question: What will the dashboards for Technical Monitoring show?
I've tried to configure the dashboard but getting some issues....
regards,
Suraj
The dashboard show system performance, security compliance, alerts analysis etc.
It's under-utilized because it's complicated, lacks flexibility and takes lots of caring and feeding by the already over-worked IT/Basis team, not to mention it has no certified interface to 3rd party systems management framework.