Monthly Highlights from the SAP User Experience Community – July 1st

June seems to have given people a lot of food for thought and the urge to talk about it. We have 16 new posts for you on the SAP User Experience Community. Have a look!

In Learn the basics about design and user experience:

• The fourth post in a series of interviews with SAP employees in a variety of roles in the area of user experience and design has been published by yours truly. This month, Meet Tina Rauschenbach, SAP Fiori Designer to find out about her job at SAP.
• I also published a new post in the UX basics series. This time the topic is, What Is a UI Control?
• Does Customer Engagement Sound Like Just a Buzzword to You? Then read this post by Ulrike Weissenberger to find out why it is a solid, hard-core matter of survival for those of us in R&D.
• In this engaging post, Observation Reveals a Different Picture – a UX Story, by Maricel Cabahug, Senior VP Global Design and User Experience, you will get a human perspective on why we need to dig to the root of what users are actually trying to accomplish.

In Skill up on design and user experience:

• Most apps lose most active users within days – Weibull analysis tells you how, and why. Find out more in this post, User Retention Analysis: Just How Addictive is Twitter? by Bernard Rummel.
• The SAP User Experience Community team posted links to the almost 70 reviews of selected books on user interface design, graphic design, and web design that were written for the SAP Design Guild from 1999 to 2012 in Book Reviews (User Interface, Graphic, and Web Design).
• If you are just getting started designing SAP Fiori apps, you might be asking yourself what a floorplan is. Find out more about floorplans in general and SAP Fiori floorplans in particular in this post − A Quick Intro to SAP Fiori Floorplans.
• Recently, SAP released new SAP Fiori Design Guidelines to our customers and partners. Find out more in Prototyping SAP Fiori Applications by Carolin Klimek.
• In “Design Doesn’t Fall from the Sky” – a Story in Postcards, Klara Truong shows how three designers from the Design and Co-Innovation Center had the idea to create a series of six postcards which communicate SAP’s aim of humanizing software. At this point you might think: Relax, three designers – six postcards? But design doesn’t just fall from the sky. Follow them on their design journey!
• The Design and Co-Innovation Center at SAP frequently organizes so-called “Method Mondays”, a regular one-hour meeting series in which the team members share, practice, and test different methods. Find out more in Method Mondays: Never stop learning. 5 methods for innovation you should try in your team by Ann-Sofie Ruf.

In Design News from SAP:

• In More than Numbers: Revolutionizing NHL’s Statistics with Design, KlaraTruong talks about stuff that might sound nerdy, like statistics, numbers and data, but which can be refreshingly captivating if you put it in a new context.
• Ever wonder why most of the business applications fail to meet user requirements? Peered into the future to see if it will ever be possible to have non-developers and non-designers create awesome SAP Fiori experiences? Struggling to scale design in your organization? If any of this sounds familiar, I highly recommend you read this post by Ravi Marwaha − Want to “BUILD” a Better User Experience?
• Over 1,500 Learners Created Their Own SAP Fiori Apps in the Cloud in Just Nine Weeks! Find out more in this post by Claire Donelon.
• In A New Experience at Lunch Jochen Guertler recounts an interesting experience he recently had during a customer visit.
• User onboarding: turning new users into product champions! by Rachel Reynard recounts how an SAP team designed an innovative first-run experience to onboard new users.

In our Discussion Forum:

• In this discussion, Humanizing the Economy: Today’s Talents Change Tomorrow in the “Founders-Garage”, Klara Truong talks about how to give former prison inmates a new chance in life and re-integrate them into society, as well as how we can support immigrants and refugees to find accommodation and education in their new environment. What are your thoughts on the topic?

The SAP User Experience Community is a public community dedicated to the exchange of ideas and knowledge about design and user experience. The Community is for everyone interested in design and user experience, so join the conversation!