Dear Community,


SAP has made the November 2015 Release of the SAP Cloud for Customer, software-as-a-service powered by the HANA Cloud Platform generally available to customers.


We have updated the document repository on the SAP Service Marketplace to allow access to the official documentation related to the November 2015 Release of the SAP Cloud for Customer, software-as-a-service powered by the HANA Cloud Platform. Please access the What’s New information via this link.


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We had the distinct pleasure of talking to our customers and partners informing them about the planned functionality that is planned to be made available with the November 2015 release of the SAP Cloud for Customer, public cloud software as a service offering, powered by the SAP HANA Cloud.

Please click through to the video below to get a detailed understanding of the planned functionality for the SAP Cloud for Customer November 2015 Release, among other useful information shared via the briefing session.



The presentation used on the conference call has been published at this link.

(In case you have access problems please send us a note via this link to allow us to provide you access to this content and many other related broadcast information resources)


Please find a visual of the planned timeline of solution release for the planned November 2015 release of the SAP Cloud for Customer solution. We will keep updating this space with additional information as we get closer to the planned solution release based on the timeline outlined below.


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Please feel free to reach out to us via comments, observations and questions as a follow up to this post and we will be happy to provide you further guidance on the content presented here.

Conference Call Information Available Below
Please feel free to access the conference call information at this link. (Please note that you will need appropriate security credentials to access the information).

Some other useful sources of information about, and engagement around, the SAP Cloud for Customer solution portfolio are highlighted below:

SAP Community Network: http://scn.sap.com/community/cloud-for-customer

SAP Cloud for Customer on YouTube: www.youtube.com/SAPCustomerOD

SAP Service Marketplace: http://service.sap.com/cloud4customer

SAP Help Portal: http://help.sap.com/cloud4customer

SAP Store: https://store.sap.com/

SAP Idea Place: https://ideas.sap.com/sapcloudforcustomer

We look forward to engaging deeply around this next generation public cloud Customer Engagement / CRM software-as-a-service offering powered by the SAP HANA Cloud Platform.

Thank you for your time and attention to this matter.

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12 Comments

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  1. Pushkar Ranjan Post author

    The web conference call information is available now.

    Please feel free to access the conference call information at this link. (Please note that you will need appropriate security credentials to access the information).


    Thank you.

    (0) 
    1. Michael Hollenbach

      Hi Pushkar, in the Recording you mentioned that you can provide couple of more details regarding the integration – especially to SAP ERP – do you have here some more information which you can share with me? Thx Michael

      (0) 
      1. Pushkar Ranjan Post author

        Michael,

        Thank you for listening to the recording and reaching out.

        It is planned to release the following ERP integration scenarios as part of the November 2015 release of the SAP Cloud for Customer Software-as-a-Service offering. The following information and release deliverables are still subject to change as the release is finalized in the coming days.

        • It is planned to release the integration scenario of replication of contracts C4C <-> ERP
        • It is planned to release the integration scenario of price simulation in contract
        • It is planned to release the integration scenario of replication of scales of condition records
        • It is planned to release the integration scenario for field service of using contract as cost collector
        • It is planned to release the integration scenario to enable sales office and sales group in price simulation
        • It is planned to release the integration scenario to include Other Party in sales order replication
        • It is planned to release the integration scenario to include billing status in sales order replication
        • It is planned to release the integration scenario to enable other order types in sales order replication
        • It is planned to release the integration scenario of replication of contract and quote attachments C4C -> ERP
        • It is planned to release the integration scenario to prepare org and employee replication for new MOM model

        I would recommend that you wait on the official service release to market and updated release documentation to confirm what is finally available as part of the SAP Cloud for Customer – November 2015 release as SAP SE works to finalize the above planned release deliverables.

        Thank you for your time and attention.

        (0) 
  2. Pushkar Ranjan Post author

    The video recording of the pre-release SAP Cloud for Customer – November 2015 Release – Planned Functionality Briefing web conference call has been published above.

    Thank you.

    (0) 
  3. Srinivasa Rao Sirasapalli

    No new functionalities added in Marketing space?

    Could you please explain a bit more on offline pricing capabilities for the below planned integration functionality.

    As part of the C4C integration with ERP

    Replication of pricing conditions from ERP to C4C including offline pricing

    Regards,

    Srinivas

    (0) 
    1. Pushkar Ranjan Post author

      Could you please explain a bit more on offline pricing capabilities for the below planned integration functionality.

      As part of the C4C integration with ERP

      Replication of pricing conditions from ERP to C4C including offline pricing

      We will be providing detailed specifics in the upcoming days. Please stay tuned on the community.

      It will be for the November 2015 release similar in format to the content outlined at C4C Academy – SAP Cloud for Customer – August 2015 Release Education Content

      Thank you.

      (0) 
  4. Pushkar Ranjan Post author

    Dear Community,


    SAP has made the November 2015 Release of the SAP Cloud for Customer, software-as-a-service powered by the HANA Cloud Platform generally available to customers.


    We have updated the document repository on the SAP Service Marketplace to allow access to the official documentation related to the November 2015 Release of the SAP Cloud for Customer, software-as-a-service powered by the HANA Cloud Platform. Please access the What’s New information via this link.


    Thank you.

    (0) 
  5. Pushkar Ranjan Post author

    SAP Cloud for Customer November 2015

    This page publishes thorough release, documentation and integration information, plus additional resources, for SAP Cloud for Customer November 2015. As of 2015, all technical documentation to set up, configure, integrate, secure, and operate your solution is published in English only. To ensure that you are reading the latest technical content, access it from the SAP Help Portal: SAP Cloud for Customer


    Service Marketplace Link

    (0) 

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