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Author's profile photo Manik Narayan Saha

HR-IT Collaboration is the Key to Attracting Top Talent

Tech-savvy millennials expect to have access to the same technology in their professional lives that they enjoy in their personal lives. To attract and retain today’s top talent, companies must continually push to adopt the latest technology that will empower employees to do their jobs more efficiently, while simultaneously facilitating professional development and identifying new career opportunities. Otherwise they risk losing talent to the competition.

To meet these demands, IT and HR leadership must forge a tighter collaborative bond; without it, companies will be left scrambling for a competitive advantage on the recruiting trail, particularly in ultra-competitive sectors like software and technology.

At SAP, our approach to the modern workforce is to embrace their  way of working, rather than resist it. To hire the best team, IT and HR works in alignment to identify and implement the best tools. People and technology are the strategic pillars for any modern company.

At SAP, we strive for employee excellence, and make significant investments in five areas along the employee lifecycle that signal our commitment to exceeding the expectations of the modern workforce:


On one hand, employees want to use increasingly advanced tools; on the other, they want increasingly simpler interfaces that reduce the steps required to make decisions and complete tasks. The SAP Fiori user experience (UX) apps are our way of feeding both of those appetites at the same time. Complexities are kept behind the scenes, allowing the end user to focus on their core tasks.


Collaborative work is the new way of working, so it’s critical to provide tools that allow collaboration not just in physical environments, but also in virtual environments, across geographical boundaries. SuccessFactors, a SAP company, offers a modern way to successfully manage interactions between teams. SAP Jam, our key internal collaboration platform offered through SuccessFactors, allows groups of employees to discuss projects and share solutions with peers around the globe.

Continuous Learning

Based on feedback and results from the past several years, we’ve moved away from extended courses that stretch over multiple days or even weeks, in favor of shorter courses and online e-learning.

OpenSAP Enterprise MOOC courses are available on a variety of cutting edge technology subjects, which empowers professionals to learn and grow at their own pace. SAP’s e-learning solutions can be used as a part of an employee’s talent development path as a result of a continuous dialogue between an employee and a manager.

A successful e-learning program is a perfect example of a shared initiative between the CIO and CHRO. As the HR team gains a better understanding of the specific programs and courses that provide value to employees, the IT team works to ensure that the best tools and platforms are in place.

Performance Monitoring and Improvement

For employees of a modern, successful company, the traditional annual review is becoming only a small part of tracking performance and development.

At SAP, HR policies and strategies are now fused with IT tools and automation, such as SuccessFactors’ Performance & Goals, which provides an easy way for managers and employees to interact regularly and document achievements and progress, while at the same time managing long term progression in a transparent way.

Career Advancement

The Successfactors Recruiting platform also provides a very transparent way of posting jobs and recruiting staff. Any SAP employee can easily explore opportunities for career advancement. A transparent and open platform provides the employees greater choice and flexibility when it comes to new options within SAP, while accelerating their career plans.

To learn more about how HR-IT collaboration is driving the future of work, see SAP’s Future of Work research and our panel discussion on building sustainable relationships between companies and employees.

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