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Introduction

The purpose of this solution definition is to document all configurations for setting up customer and IS-U contract partner should be same .In this process Contract Partner created will be same for Sales and Distribution, Customer Service.  

The idea of creation of Customer in IS-U is to provide a platform where all users can use to perform their day-to-day work. A user should be able to answer customer queries, handle move-in/out, and generate service order, sales order, service notification, sales quotation and Billing Document. The process should be used for activities that are high volume and/or completed at the same time.

The Detailed Idea

Configuration Related to “parameters for customer in IS-U” in SD

1-Define Accounts groups for customer accounts groups

2-Define number ranges for customer accounts groups

3-Assign number ranges to customer account groups

4-Maintain Partner Determination

5-Creation of Customer in Sales and Distribution

Just like SD Account Groups we have GROUPING in IS-U

Configuration Related to “parameters for customer in IS-U” in IS-U

1-Define Number ranges (same as in you have defined In SD)

2- Define Groupings and Assign Number Ranges

3- Maintain Parameters for Creating Reference Customer in Standard System

4-Creation of Contract Partner

Detailed Analysis and Design / Configuration

Configuration Related to “parameters for customer in IS-U” in SD

1-Define Account groups for customer accounts groups

SPRO> Logistics – General> Customers>Define Account Groups and Field Selection for Customers

Create an Account Group “MUST Sold-to party ISU BP” by copying “0001 Sold-to party” so that it inherit the all the data of “0001 Sold-to party”

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2-Define number ranges for customer accounts groups

SPRO> Logistics – General> Customers>Define and Assign Customer Number Ranges

Create a number range named “UT” in which range varies from 600000 to 666666.

3-Assign number ranges to customer account groups

SPRO> Logistics – General> Customers>Define and Assign Customer Number Ranges

Assign the number range “UT” to account group MUST Sold-to party ISU BP.

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4-Maintain Partner Determination

SPRO>Sales and Distribution>Basic Functions>Partner Determination>Set Up Partner Determination>Set Up Partner Determination for Customer Master>Account Groups-Function Assignment

Assign the “MUST Sold-to party ISU BP” to Sold to party ,bill to party, payer and Ship to party so that during creation of Customer with “MUST Sold-to party ISU BP” account group internal number range “UT” can be assigned.

5-Creation of Customer in Sales and Distribution (T-Code-XD01)

Do create a Customer with Account group “MUST Sold-to party ISU BP” with company code, SO, DC, Division .After maintaining all the required entries save the customer whose number will start from 600000 to 666666.

Configuration Related to “parameters for customer in IS-U” in IS-U

1-Define Number ranges (same as you have defined in SD)

SPRO>Cross-Application Components>SAP Business Partner>Business Partner>Basic Settings>Define Number Ranges

Create a number range named “UT” in which range varies from 600000 to 666666.

2- Define Groupings and Assign Number Ranges

SPRO>Cross-Application Components>SAP Business Partner>Business Partner>Basic Settings> Define Groupings and Assign Number Ranges

Do assign Grouping to number range “UT”

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3- Maintain Parameters for Creating Reference Customer in Standard System

SPRO>SAP Utilities>Master Data> Business Partner>Settings for Creating Standard Customers>Maintain Parameters for Creating Reference Customer in Standard System

Select “MKK” Contract partner and naming convention “MUST” (SD account group) enters number range “UT” and address”CON_OBJECT”.

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4-Creation of Contract Partner (T-code-FPP1)

Maintain  “MUST ISU to SD Partner” in grouping field so that it can inherit the data of SD Customer and SD Customer in Reference Customer so that Contract Partner created with Grouping “ISU to SD Partner” can also  be a SD Customer.

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For example-Reference Customer(SD)  and Contract partner created for this customer is 18 so now onwards we can create service orders, service notification, sales quotation, sales orders, billing document ad Move-in process for 600018.

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Related Work

1-Users didn’t need to create SD customer each and every time .Once created SD customer can be referenced every time during creation of Contract partner.

Conclusions and Further Work

1-Through this Contract Partner you can create notifications, orders, billing documents and move-in process.

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4 Comments

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  1. Atul Keshav

    Hello Avinash,

    Very well documented thanks for sharing the same across.Have a query appreciate if you could let me know

    In Point No 3 the screen shot which you have pasted under the address tab there is con_object could you elaborate on this

    Kind Regards

    Atul

    (0) 
    1. avanish gulatee Post author

      Hi Atul,

      Just press F1 and  if don’t opt for this point then also you can create the BP  simply just mention the Customer in reference field.

      Regards

      (0) 
      1. Atul Keshav

        Hello Avanish,

        Thanks for your reply, if the customer is created in SAP CRM ISU and replicated to ISU, do we need to perform the same configurations. I guess only the no range in both SD and ISU need to be marked as external, please let me know.Can you also elaborate more on Point No 3 screen shot where you have made the check under EC and MC what do these stand for.

        Kind Regards

        Atul

        (0) 
        1. avanish gulatee Post author

          HI Atul,

          In case of CRM InboundBDOC and Outbound BDOC  are used .If you don’t use the same number range then enduser will be puzzled else no idea of CRM.

          EC means Number range assigned to customer (SD) and BP(ISU) will be same if you create customer and it’s number is 1 so will when ever you create BP you cannot create it with number 1 it will be 2 and it’s vice versa.

          MC means business partner is changed the customer is adjusted accordingly.

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          (0) 

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