Skip to Content

The SolMan 2 Cloud (S2C) Setup (Transaction S2C_SETUP) is the starting point if you plan to Monitor SAP Based Hybrid Solutions in your Solution Manager 7.10 (starting from SP13):

  • DELL Boomi
  • SAP Cloud for Customer (C4C)
  • SAP HANA Cloud Integration (HCI)
  • SAP SuccessFactors
  • SAP Sales and Operations Planning (S&OP) with SP14

/wp-content/uploads/2015/06/s2c_setup_728262.png

This is the prerequisites to Exception Management (EXM) and Interface and Connection Monitoring (ICMon).

Exception Management will collect errors and exceptions directly from your Cloud Service using HTTPS connections.

Interface and Connection Monitoring will integrate these errors into the Monitoring and Alerting Framework. Notifications and Incidents can be automatically created in case an error is occurring in your Cloud Service.

To report this post you need to login first.

23 Comments

You must be Logged on to comment or reply to a post.

  1. Andreas Bohnstedt

    Hi Stephan,

    please share more details.

    What customer have to offer to use the infrastructure? Agents, ?
    Push or Pull methodology?
    How about the service cataloge with metrics or indicators?

    Is there a reference systems to test / trail?

    Thanks in advacne

    Andreas

    (0) 
    1. Stephan PRAT Post author

      Errors and exceptions are extracted from the Cloud Services and pushed to Exception Management. Then Solution Manager alerts can be triggerd with ICMon.

      (0) 
      1. Julia Bayrhammer

        Hello Stephan,

        how does it look like?

        For example: what’s the difference between getting e-mails for alerts from web service message monitoring and getting alerts from solution manager?

        What do you mean with “errors and execptions”? Which errors and exceptions?

        Regards,

        Julia

        (0) 
        1. Stephan PRAT Post author

          SolMan to Cloud Setup is the prerequisite to manage Could Services into Solution Manager. The error and exceptions exposed by the Cloud Services (applications errors, system errors) can be collected by Exception Management (EXM in Root Cause Analysis) and these collected exceptions can be forwarded to System Monitoring (MAI) with Interface and Connections Monitoring (ICMon) in order to generate MAI alerts.

          (0) 
          1. Julia Bayrhammer

            Hello Stephan,

            thank you.

            Can you provide screenshots how it looks like?

            I want to know if the investment in configuration is profitable.

            If I can do the same monitoring via emailalerting directly from C4C tenant there is no benefit for us. For those who use MAI already it is another case.

            Regards,
            Julia

            (0) 
            1. sandeep karnati

              Hello Julia,

              Can we monitor the integration between Cloud(C4C) and On-Prem(CRM) using solman?

              We configured C4C monitoring on solman.So far it is triggering Application errors and System errors.

              (0) 
  2. sandeep karnati

    Hello Stephan,

    Great beginning to monitor Cloud solutions.

    Could you be more specific about whats authorizations does the USER which we used during   setup-up process should have.

    (0) 
  3. sandeep karnati

    Hello Team,

    I am trying to configure exception monitoring for C4C and SF.

    I did imported SSL Cert on to solman.Added system(C4C and SF) using Tcode s2c_setup.

    While configuring exception monitoring  i am gtting below error.Could someone help me

    C4C_exception.PNG

    (0) 
      1. sandeep karnati

        Hello Stephan,

        If i am not wrong….

        1) We will get all the exceptions from the cloud to solman via exception management…..And all the exceptions will be populated in RCA->exception management->monitoring….Rite?

        2) i am getting below error in RCA->Exception management->Configuration.Could you please help to fix it

        C4C_exmp_error.PNG

        (0) 
        1. Stephan PRAT Post author

          1. Right, but MAI is configured with ICMon

          2. Sounds like a certificate issue (http://scn.sap.com/docs/DOC-63143) or a proxy settings issue. You can check the Logical Port in Transaction SOAMANAGER / Web Service Configuration / Consumer Proxy: CO_EMC4CCODQUERY_WEBSERVICE_MO

          If the issue persists, open a Incident Message: SV-SMG-DIA-APP-EM

          (0) 
  4. Ramya S

    Hi Stephan,

     

    Please let me know how to monitor availability and performance for Cloud services like success factor and C4C using below monitoring for solman 7.2 SP 5.

    End User Experience Monitoring

    Exception management and Integration Monitoring

     

    Thanks in advance

     

    Regards,

    Ramya S

     

    (0) 

Leave a Reply