Why does it take so long to build payment files for your bank? The time needed to build payment integrations to your bank is a common barrier in many companies. Switching costs to move from one bank to another are prohibitive due to proprietary bank layouts and custom programs. Ask those working for corporates, and they will say “I survived an implementation with my bank” and shudder. Given what the banks often receive for files, the same can be said on their side.
I actually see this scenario played out when I help make this process easier for companies during my day job. Our consultancy knows how to use the technologies available in SAP in the payment medium workbench, and we work with your bank in a genuine partnership to implement these technologies. Using these technologies also simplifies the implementation for your bank. We don’t want anyone to say, “I survived an implementation” again.
These technologies require an introduction. In this installment, see how the typical payment implementation process with custom programs is implemented. In our second installment, we’ll show how implementations are different when using the payment medium workbench.
This is the short version of an implementation. With a process this complex, it is easy to see how the process can easily span months when custom programs are used. Join us next time to see how the process is different with the payment medium workbench in SAP.