The following screenshots outline the process of copying a ticket in C4C.

Step: Open up the ticket

SNAG-1539.png

Step: Scroll the mouse cursor over to the copy button at the bottom of the screen

SNAG-1540.png

Step:Click the copy button to open up the associated action pane

SNAG-1542.png

Step: Click the Save and Open button

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Step: You are now in the new ticket that is a copy of the existing ticket.

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The above are quick and simple steps to copy a ticket.

Thank you.

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