Benefits of end users involvement in Project Implementation
Involvement of users in project from starting has great impact on success in terms of monetary and non-monetary scales. Software is used to optimize the business process. Consumer user experience is setting the standard for business software. I see a clear shift in the industry from focusing just on functions and features to Design Thinking methodology.A user-centered design provides a better experience for the end users in the overall process.
There are three pillars of great design innovation.
Three above groups work as a team. They should always think together to design the best design of solution. There should not be dominance of one team on another. Design thinking is combination of user desirability, which has business values and is feasible under technology. Many implementations ignore user involvement as an excuse of time and fund. But statistics and facts say, involvement of user from initial stage of implementation brings more adaptability and great solution.
Facts: Monetary Benefits
Facts: Non- Monetary Benefits
SAP has created a UX value calculator tool, which is available in public at below: http://experience.sap.com/designservices/
The next article is in continuation of this article, which is based on SAP parners role in SAP UX strategy. Here is the link below.
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