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Author's profile photo Mark Pe

Quick Start Guide: SAP Work Manager 8.X for IBM Maximo with SMP (Agentry)

As a proactive support to our SAP Work Manager IBM Maximo customers, we have setup a quick start guide on how to install and get the SAP Work Manager 8.0 for the IBM Maximo (Maximo 7.5.2 version of the backend) to sync with the typical Agentry Test Environment (ATE) or SAP Agentry WPF clients.

This SAP Work Manager for Maximo 8.0 or 8.1 is a standalone SAP product to support the IBM Maximo backend enterprise system (Maximo 7.5.x and 7.6.x).

Most of these created Quick Start Guides reviewed multiple support tickets, QA tricks and request for help from the SAP Community Network (SCN discussions) to enhanced our documentation. This means by following the steps outline in the guide, the user will not see the same common error as reported in SCN or SAP ticketing (incidents). This will help each user tremendously in setting our products.

Thanks for making our SAP Work Manager for IBM Maximo successful. We wanted to share more hands on guide to help you in setting this product easily for your project and the customers.

The Quick Start Guide is to demo Microsoft SQL Server Backend database – adjust accordingly for Oracle or DB2. The user is expected to still run the SQL Admin script in the backend to generate the needed Agentry (Syclo) tables, procedures, triggers and others. If more information is needed the user may review the main installation guide.

  1. Quick Start Guide to install SAP Work Manager 8.0 with SMP 3.0  – Agentry – See SAP KBA # 2174180 – Quick Start Guide to install SAP Work Manager 8.0 for IBM Maximo with SMP 3.0 (Maximo 7.5.x).

# Note: The Quick Start Guide above can be reused for SAP Work Manager 8.1 (For Maximo 7.6).

Additional References:

Best Regards

Mark Pe
SAP Platinum Support Engineer

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      Author's profile photo Sam Patrick
      Sam Patrick

      Hello Mark,

      I would like to know if we can use Work Manager 8.1 with Maximo 7.5.x ?  Or we have to go with Work Manager 8.0 only.

      Also can we upgrade from Work Manager 5.2 on Maximo 6.2 to Work Manager 8.0 for Maximo 7.5.x ? Are there any documents supporting the same ? (Here we are also moving from Agentry 6 standalone server to SMP 3.0)