Most probably; key to success in consultancy is to love questions and issues.
Imagine a world or an enterprise that has no issues or questions, then nobody so called “consultant”, “expert” or “specialist” will be happy.
So as SAP ecosystem members, each of us need to face every piece of questions and issues and try to transform these into success stories.
Thanks to their courage now we have S/4 HANA on the stage.
We need to love customers’ issues and complaints in-order-to get to chance to create new opportunities. Those are the doors that will open to success, so please do not remain blind to facts, do not run away from them, go and open these doors.
Take the questions about the mobile transformation strategy of your customers and turn them into beautiful FIORI applications.
Great video about the history of design thinking in SAP http://experience.sap.com/basics/history-of-design-thinking-at-sap/