If you are new to the SAP world and you are starting to work with the module Production Planning and Control (PP), this blog was made for you.
The idea behind this blog is to join all the official sources of information about PP, because many consultants, especially (but not only) the new ones, don’t know where they can find the necessary information for troubleshooting and for a better understanding of the system standard design.
We end up seeing many threads opened for issues where the answer is already available somewhere else on the documentation but that is not find by the users or consultants.
Therefore, before opening a thread asking “please tell me everything about subject A” or “give me step-by-step instruction for process B“, you should check in all the sources mentioned on this blog.
1 – SAP Help:
SAP help portal is the starting place to learn the basics about any functionality. Here you will learn what each functionality can do and some basic examples of how to use each functionality.
You can access SAP Help for the PP module on the link below:
2 – F1 help:
Each field from each transaction has it’s own documentation and you can access it by selecting the field and pressing F1.
This information is available on your system and you don’t need any king of login to use it.
Some fields have a very detailed explanation and you can solve many issues by reading it.
3 – SPRO documentation:
Each customizing entry has it’s own documentation, which can be accessed from transaction SPRO.
It is strongly recommended to read this documentation before making any change on customizing.
4 – Search in the forum:
Before opening a new thread, you can use the search box on the right superior corner and search for old threads and documents.
Most of the threads opened on the forum were already discussed and resolved before.
You can use the filters to search for documents, blogs or threads only.
On the following document you can find a list of useful PP documents and blogs already published on SCN:
5 – Search on the WIKI:
You can find the PP WIKI on the link ERP Manufacturing – ERP Manufacturing (PP) – SCN Wiki
Here, common issues are described and there are examples of how to implement some scenarios.
6 – Search for notes on the SAP Service Marketplace:
People generally go to the SAP Service Marketplace when they are looking for a correction note.
However, you will can also find consulting and FAQ notes, which are very helpful to understand the reasons behind specific system behaviors. Sometimes, it is also helpful to read old corrections notes for a better understanding of the system design and the expected behavior.
In some cases, you can also find modification notes, that allow you to change the standard system behavior.
7 – Debug:
If you did not find anything on the documentation, it is always useful to analyze the issue in debug. Searching for old notes you can generally find the place to set a break-point to analyze an issue and if you don’t have technical knowledge, you can ask for assistance from your ABAP consultant. The following documents provide useful tricks for debugging:
8 – Opening a thread on SCN
If you already did your homework, analyzed the issue, searched on the above places, you will now have a better comprehension of the system behavior and you should be able to judge if your system is working as designed or if it is a bug or missing functionality.
Nevertheless, it is always useful to hear what other people can tell you about this issue. In this case, you can open a new thread on SCN.
Before opening a thread, you should read the The SCN Rules of Engagement to learn about good community etiquette and behavior. In addition, you will also find the grounds for rejections of posts or account removal.
If you are not getting any answers on your threads or if you are getting too much answers without a solution, I suggest you to read the blog Asking Good Questions in the SCN Discussion Spaces will help you get Good Answers
If you don’t want to get in trouble with the moderation or with another users, you should also read the blog Landing page for the troublemakers
At last, if your thread was solved or if you found a solution to your problem, you should close your thread, selecting the helpful and correct answers. The blog How to close a discussion and why explains how to do that and why it is so important to do that.