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Author's profile photo Rafael Rhoden

SUS issues when using Google Chrome, Apple Safari and Mozilla Firefox

SUS issues are noticed when is used some of these browsers: Google Chrome, Apple Safari and Mozilla Firefox. Example: Rendering Issues as text out of position or the SUS page just does not open saying that browser is not supported.

There are three reasons which cause these issues:

  1. Browser version is not supported by Netweaver Version and Support Package level
  2. BSP Design2008 is not being used or it is not supported by SRM version used
  3. Known Rendering issues which is correct by BSP team area

In the PAM – Product Availability Matrix is possible to find all information related to the browser used by the users and the “User Interfaces Technologies” as BSP Design in the case of SUS.

The SAP KBA 2151573 explain it in details and has videos showing as get the PAM information and check what is the BSP Design version running in the SRM.

The SAP KBA 2152783 has more information how to get this information from PAM page.

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