customer stories.jpg

Learn how SAP customers utilize cloud solutions to build the best version of their businesses by attending one of the sessions below.

Hear from customers about how their companies are benefiting from the cloud, and how they managed the transformation.


Add these sessions to your Agenda Builder now (just click on the links below):

SAP Cloud for Service and Social Engagement: Bona Builds The Ultimate Customer Service Environment

05/05/2015

  11:00 AM – 12:00 PM

Learn how to turbocharge customer service processes with an “ultimate customer service” mindset, powered by SAP Cloud for Service and Social Engagement. Hear why Bona replaced MS Dynamics to improve performance on a first-in-class SAP Contact Center Enterprise (CCE) solution with CTI and KBase tool integration. Hear how SAP Cloud solutions supports Bona’s future integrated roadmap strategy.

CSC’s own global SAP-enabled and Cloud-based Finance Transformation project

05/05/2015

  11:00 AM – 12:00 PM

Build a simpler, more efficient, effective and responsive Global Finance Organization that supports the new CSC – Common, global, end-to-end processes enabled through technology – Strengthened controls / Reduced complexity – Focus on Value Add Analytics based on deep business knowledge /supported by powerful tools

Copa Airlines: Flying SAP in the Cloud

05/05/2015

  12:30 PM – 1:30 PM

COPA Airlines, based in Panama, consistently leads the airline industry in operating margins and net margins.  COPA’s forward thinking was its embrace of Finance Transformation, underpinned by SAP. COPA also realized the value of operating SAP in the Cloud.

Simplifying Sales at Every Stage of the Sales Journey with SAP Cloud for Sales

05/05/2015

  12:30 PM – 1:30 PM

Understand how Bentley Systems integrated sales processes and deployed SAP Cloud for sales platform to support their global sales needs. Learn how Bentley manages their entire sales cycle, from account to activities, leads and opportunities integrated with their CRM On-premise solution. Bentley has extended mobile reach with outlook add-in.

One Source of the Truth: Implementing POS, POS-DM, ECC and BW on HANA in the Cloud; 99 Cents Only Stores’ comprehensive retail reporting solution

05/05/2015

  12:30 PM – 1:30 PM

Marketing comes up with a new promotional strategy; executives want immediate answers on its effectiveness – sound familiar?  Up to the minute sales data at our figure tips… the idea became reality after our implementation of POS-DM and BW on HANA in the Cloud.  Then we tied it all to our ECC enterprise data!  The story of our implementation…

Ariba Implementation in Monsanto

05/05/2015

  12:30 PM – 1:30 PM

Monsanto’s Ariba implementation introduced a Ariba P2P solution with integration to SAP ECC. The implementation in each world region introduced new challenges and opportunities that were met with a dedicated business and IT team. Join the presenters to hear how Monsanto is using spend visibility (spend analysis), sourcing, and the Ariba network integration solution.

L’Oreal Recovers Millions in Sales Tax Using the Cloud

05/05/2015

  3:00 PM – 4:00 PM

L’Oreal Canada, part of the $30 billion L’Oreal Group, was not collecting any sales tax from online orders of two luxury-brand skincare lines. This was costing them more than 5% of their gross profits. L’Oreal chose to partner with Avalara to integrate their cloud sales tax solution. The implementation was completed in only two months. Learn how.

How Energen Integrated a Best Practices Sensitive Data and PII Security Solution to Achieve Success in the Cloud

05/05/2015

  3:00 PM – 4:00 PM

Discover how J&J integrated a cloud-based payment acceptance solution to achieve secure, integrated electronic payment processing in SAP. Learn how J&J is able to keep sensitive cardholder data from entering their payment processing systems, dramatically reducing the cost and effort required to become fully PCI compliant and secure.

Journey to the Cloud and Transform Your Business with Expert Support

05/06/2015

  11:00 AM – 11:20 AM

Streamline operations by moving your on-premise applications to the cloud. Learn how La Trobe University simplified its IT landscape using the SAP Simple Finance solution with the SAP HANA Enterprise Cloud service and cloud solutions from the SAP for HR solution portfolio. Hear how expert services from SAP help La Trobe focus on key tasks.

Secure the Cloud to Increase Access to Information and Protect Privacy

05/06/2015

  1:00 PM – 1:20 PM

Discover how the benefits of integrated search and security in the classroom can efficiently translate to the enterprise. Learn how the Fulton County school district increased student success by making information for 94,000 students instantly available in the classroom, while securing that same information to protect privacy.

Graybar Uses the Cloud to Jump-Start SAP HANA Future

05/06/2015

  2:30 PM – 3:30 PM

Graybar Electric’s implementation of SAP NetWeaver Business Warehouse (BW) powered by SAP HANA hinged on successfully connecting SAP BusinessObjects (BI) 4.1  universes to the SAP HANA database. In this session, BW specialists from Graybar will discuss their use of the SAP HANA Enterprise Cloud (HEC) to accelerate conversion and testing of the new content.

Improve Business Flexibility with the Right Cloud Option and Migration Plan

05/06/2015

  3:30 PM – 3:50 PM

Make your enterprise more flexible and cost-effective by reshaping processes and systems using on-premise, private, or hybrid cloud options. Hear how companies evaluate the best technology option for their business and manage a smooth transformation to the cloud.

Hallmark’s Journey: Retail Execution with SAP Cloud for Customer and REX On premise

05/06/2015

  4:15 PM – 5:15 PM

Learn how SAP Cloud for Customer Retail Execution and SAP Retail Execution for Consumer Products solution enables Hallmark’s delivery of field service to a wide array of mobile devices and platforms. Also learn about Deployment, support, management and Pros and Cons of a Hybrid, cloud and on premise approach.

Implementing the SAP Solution in the Cloud – Lessons Learned and Best Practices

05/07/2015

  2:00 PM – 3:00 PM

HD Smith successfully implemented the SAP solution in the cloud. B2B/EDI integrations, critical in achieving optimization, have increased customer satisfaction, growth, and competitiveness. The SEEBURGER Cloud solution contributed best practices resulting in consolidation of resources, increased productivity, and delivered operational cost savings.

Special Interest Activity:

Ice Breaker Reception

05/06/2015

  6:30 PM – 8:00 PM

Minus 5, Pointe Orlando


For more info about SAP Service and Support at SAPPHIRE NOW, check out the blog collection.

To report this post you need to login first.

Be the first to leave a comment

You must be Logged on to comment or reply to a post.

Leave a Reply