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Author's profile photo Stephan Bantlin

Creating follow on orders

In this blog I want to describe a new feature which is already available via the traditional GUI and will be available in a future release via the Web User Interface in Enterprise Asset Management.

Creating follow on orders – what is behind it?

While inspecting a piece of equipment the technician discovers a defect. He has to confirm the results and his time for the inspection, but he has also the task to document that there is a follow on activity necessary. That this activity was related to an inspection is of very high interest for the maintenance manager. Therefore we created the new functionality to create follow-on orders. You can use this function to create maintenance orders as follow-on orders for an order or order operation.

When you create a follow-on order, you create a relationship to the preceding order or operation and you can display this relationship in the document flow.

You can create follow-on orders directly (transaction iw31), when changing or displaying an order (transactions iw32 and iw33), or when creating a confirmation (transaction iw41).

You can display the relationship between the preceding order and the follow-on order in a hierarchical structure.You can find more detailed information via this link.

This functionality is part of EhP7 Business Function “LOG_EAM_CI7” and do not require any additional license on top of the existing enterprise foundation license.

A direct access to more information on these new EAM features is available via the innovation discovery tool. You can access the tool here.

This functionality is delivered with SAP enhancement package 7 supportpackage 7 it has been downported up to SAP enhancement package  4

See  SAP Note 2115977

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      13 Comments
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      Author's profile photo Former Member
      Former Member

      Hello. When I click on either of the links in this article, I get a logon prompt, even though I am already logged in to main SAP website. When I try to put my SAP website credentials in to this prompt, I get the following error message every time:

      A username and password are being requested by https://apps.support.sap.com. The site says: "SAP NetWeaver Application Server [W72/001]"

      Author's profile photo Stephan Bantlin
      Stephan Bantlin
      Blog Post Author
      Author's profile photo Paul Meehan
      Paul Meehan

      Hi,

      First do a logon at the Customer Influence page. Then try the links again.

      -Paul

      Author's profile photo Former Member
      Former Member

      The links included in this article are no longer active.

      Author's profile photo Stephan Bantlin
      Stephan Bantlin
      Blog Post Author

      corrected

      thanks for lettiikng me know

      Author's profile photo Former Member
      Former Member

      Hi there, after I have a follow-on order created, are there any way to un-link it?.

      Kind regards,

      Mauricio

      Author's profile photo Former Member
      Former Member

      Thank you Stephan for this information.

      i have a couple of questions;

      1) what is the difference between a follow-on order and a sub-order?

      2) are there any financial concerns we should have with follow-on orders? for example, do the costs roll up the same as a normal order, or is there a difference because there are two orders linked?

      3) is there a way to turn off follow-on orders in config or elsewhere?

      thanks again for this information.

      erik.

      Author's profile photo Stephan Bantlin
      Stephan Bantlin
      Blog Post Author

      Hello

      1. Sub order issomething different wehre you intend to cumulate the cost of all orders n one order. There is customizing for this available
      Follow on is for the purpose that when fixing an issue at one Equipment you notify an issue at another equipment. This happens for example in case of inspection rounds. Than you are able to identify how many follow on issues you found due to the inspections round

      2. No

      3. Switch of the relevant Business function . But than you loose the other functionality as well. 

      4. You need to have the authorithy to create orders

      best regards

      Stephan

      Author's profile photo Nic Teunckens
      Nic Teunckens

      Additionally, SAP-KBA 2369955 offers a recent Improvement te enable added functionality for Follow-On orders in Basic Order View on ECC EhP8 (EnhSwitch "LOG_EAM_CI_8" must be active) ...

      Author's profile photo Rick Wood
      Rick Wood

      Is there a way to add an identifier showing a WO has a follow-on order related to it besides inside the order? I want to be able to run a transaction like IW38, or IW32 and in the search results have a column with an indicator (X) letting the searcher know that a WO has a Follow-On.

      Author's profile photo Stephan Bantlin
      Stephan Bantlin
      Blog Post Author

      Hello

      within Customer Connection we decided together with our Customers not to integrate this in IW38
      Her  you find some additional  Information. I hope this helps

      https://wiki.scn.sap.com/wiki/pages/viewpage.action?pageId=462046393

      https://launchpad.support.sap.com/#/notes/2434109

      thanks

      Stephan

       

       

      Author's profile photo Rick Wood
      Rick Wood

      Thanks for the info but it didn't really address my question. I have looked at the tables as the link you provided suggestions and ran the Document Flow report in SE38 and although they do provide valid information we can't expect our end users to perform this type of process as they often won't have the skills or the security. I guess for now it would be left up to our own developers to customize an easy look up in a display transaction to show any WO relationships.

      Author's profile photo Stephan Bantlin
      Stephan Bantlin
      Blog Post Author

      Hello

      yes we explicitly decided not do do this. The Customers involved in Customer Connect agreed to this.
      We are always looking for Customers participating and influencing the Initiative so in the future take the chance to get involved. The Innovation Customer Influence Plattform  you find here
      https://influence.sap.com/sap/ino/#/
      The Initiative for EAM is here
      https://influence.sap.com/sap/ino/#/campaign/147

      So you have to develop this by your own you are right.

       

      thanks for your feedback

      Stephan