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Author's profile photo Benjamin Wilk

Experience how to run simple at the SAP Service and Support Center at SAPPHIRE NOW 2015

I’m thrilled to attend this year’s SAPPHIRE NOW and ASUG Annual Conference which takes place in Orlando, Florida, from May 5-7. This is my fifth SAPPHIRE NOW event in a row and I will again be responsible for the social media coverage on SAP support related topics. Visiting Orlando in May sounds like fun in the sun but experience has shown that each and any conference day will be fully packed with business. So no bar stool at the pool for me but drinking a nice espresso in one of those rare and short breaks should be doable and still worth it. 😉

SAPPHIRE NOW and ASUG Annual Conference is the ultimate must-go event for any SAP customer. Attending the conference in Orlando provides you with an opportunity to identify new solutions to overcome your business challenges. The SAP Service and Support Center enables you to interact with our SAP service & support executives and experts in 1on1 talks, meet with successful customers sharing their best practices, join hands-on live demonstrations on hot topics, and so much more.

Being onsite in Orlando will be extremely valuable for any customer or prospect. You can get new ideas by absorbing the extensive content that is made available plus you can meet people and make new business connections which can be crucial for your company’s future.

The key focus of the SAP Service and Support Center is to demonstrate how we help our customers fight complexity by providing simple solutions for a rapidly changing world. Learn how to define your roadmap, build your specific solution, and accelerate your outcomes. Working with a single orchestrated structure will enable better, faster business outcomes while ensuring sustainable simplicity. These are the core elements of our booth:

  • 10 expert tables covering numerous topics such as Cloud, SAP S/4HANA, SAP Solution Manager, SAP Enterprise Support, control center concepts
  • Show case on SAP as front runner – SAP runs SAP
  • Live demonstration of the Mission Control Center in Newton Square via video wall
  • 2 demo theatres with live presentations on hot SAP Service and Support topics and sales priorities
  • Meeting room for in-depth interactive workshop sessions, e.g. covering SAP S/4HANA and Cloud
  • 6-8 customer-to-customer networking tables
  • 4 high top tables for expert-to-customer discussions

In addition, there is the SAP MaxAttention Lounge located right next to the SAP Service and Support Center. This is an exclusive meeting space for top-to-top SAP MaxAttention and SAP ActiveEmbedded customers and prospects to interact with SAP support executives, content experts and sales specialists.

The SAP Service and Support Center at the SAPPHIRE NOW 2015 venue:


Find all blogs and videos related to this topic here. Learn more about the SAP Service and Support Center at SAPPHIRE NOW here.
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Benjamin Wilk is the social media ambassador for SAP Support and he is part of SAP’s global Maintenance Go-To-Market organization.

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