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Author's profile photo Wence Lacaze
Wence Lacaze
April 2, 2015 2 minute read

How to use the new ONE Support LaunchPad(Ex-Portal) your Mobile devices – Part 1 / 2

Hi All

SAP Release the new ONE Support Launchpad (ex-Portal ) (https://launchpad.support.sap.com) that run in HCP with Fiori Style!!

This guide show you how to install a Digital Certificate in your mobile device and access to the new Portal Launchpad from you mobile device without type user/password every time.

For the part 2 of this tutorial use the following link:

How to use the new ONE Support LaunchPad(Ex-Portal) your Mobile devices – Part 2 / 2

1).-  Logon to service.sap.com/tcs with Firefox/Iexplorer

Screen Shot 2015-04-02 at 2.48.11 PM.png

2).-  Select the option Single Sign-On with SAP Passports from the left menu and click on the red button “Apply Here”Screen Shot 2015-04-02 at 2.48.46 PM.png

3).-  The system will ask your OSS Username and passwordScreen Shot 2015-04-02 at 2.49.15 PM.png

4).-  In the following screen you need to write your password again and click on “Apply for SAP Passport” button

Screen Shot 2015-04-02 at 2.49.35 PM.png



5).-  Firefox will confirm that the certificate was installed OK
Screen Shot 2015-04-02 at 2.49.51 PM.png

You can check that is installed in the right way going to “Advanced–> Certificates–> Your CertificatesScreen Shot 2015-04-02 at 2.50.09 PM.png



6).- now you need to select the certificate and click on the Backup button Screen Shot 2015-04-02 at 2.50.29 PM.png  

And select the folder and Name to save the certificate in your desktop
Screen Shot 2015-04-02 at 2.50.47 PM.png

The system will ask you a Certificate Backup Password
Screen Shot 2015-04-02 at 2.50.57 PM.png

7).-  after the successful execution, the system will show you the following screen and you will have your certificate file in your desktop.Screen Shot 2015-04-02 at 2.51.05 PM.png

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