I was trying to find out some notes for one of my Fiori application and I came around this new support page. Seems SAP is fiorifying whole world. 😉 And I asked myself, yes why not. Why to complicate things 😀
You can access new SAP Support : https://launchpad.support.sap.com
Once you login with your S-UserId :
You would be taken to the welcome page ..
You can also click on Launch Notes Search or Contact SAP Support.
Yes the advantage definitely would be :
1. Easy and userfriendly way of raising support tickets/or searching the incidents.
2. Easy way of responding to OSS messages.
3. Now you can access through a mobile device too on the go 🙂
Happy OSSsssing 😉