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You need to exchange ST12 trace with your counterpart (e.g. SAP support).

You have created traces in transaction ST12 as described here:

Single Transaction Analysis (ST12) – getting started [http://scn.sap.com/community/abap/testing-and-troubleshooting/blog/2009/09/08/single-transaction-analysis-st12-getting-started]

or here

ST12 – tracing user requests (Tasks & HTTP) [http://scn.sap.com/community/abap/testing-and-troubleshooting/blog/2010/03/22/st12-tracing-user-requests-tasks-http]

To store your trace into file, perform the following:

  1. Start transaction ST13
  2. Enter tool name: ANALYSISBROWSER
  3. Execute (F8)
    ST13.PNG
  4. Select your analysis

select_analysis.PNG

  5.  Select menu: Download -> Text file download -> Export to frontend

Export_to_frontend.png

   6.  Enter file name and format (leave ASC), click Transfer.

File_name.png

To upload the trace from the file, perform the following steps:

  1. Repeat steps 1 – 3 from above.
  2. Select menu: Download -> Text file download -> Import from frontend

/wp-content/uploads/2015/04/import_from_frontend_676140.png

  3.  Select your file (e.g. D:\trace1.trc) and click Open

  4.  Click “Yes” on Import Analysis popup.

Import_Analysis.png

 
Hint: When exchanging the traces files don’t forget to compress them. You can use RAR or ZIP archivers for that.

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