This blog gives you the latest information on what’s new in integration, so you can stay up to date on SAP on-premise integration features with every release of SAP Cloud for Customer(C4C), starting with the 1502 release. Check back here regularly to see what’s new or subscribe to this blog.
Simplification in C4C Integration Collateral
Check out this blog to see how integration information is now organized for easy consumption.
What’s New in Integration
|SAP Cloud for Customer now offers standard integration content with the following SAP applications:|
Want to get a peak into what is coming in August 2015.
Check out the preview here .
|This release saw majority of improvement in ERP integration. A sample list of features available on integrating SAP Cloud for Customer (Cloud) with SAP ERP is as below:
On integrating Cloud with SAP CRM, you can now replicate trade promotions, and will now have ERP IDs in Account, Contact and Material Replication. For example, this helps customers who have integration with both CRM and ERP, to uniquely identify their accounts.
Features supported in both CRM and ERP integration are: download ID mapping excel, and data privacy.
You can find an overview in the what’s new here .
This release was packed with many updates. To name a few in ERP integration, you can now:
To name a few in CRM integration, you can now:
You can find an overview of the what’s new here.
Quick Start Guides
Here is an attempt to showcase functional information about select features through the quick start guide. This guide will give you an overview of a few features and lists key configuration activities that should be performed to help you set up a feature. It does not detail out information on how to set up integration, as it is already covered in the integration guides on SAP Service Marketplace.
For example, you are an existing integration customer, and would like to know how to set up account 360 integration. The Account 360 chapter in the quick start guide will give you a business overview of account 360, and highlights key configuration activities to be performed in C4C, ERP and the middleware.
You can access the quick start guides on SAP Service Marketplace. Look for Integration: Quick Start Guide.
This is a pilot effort on select features, and your feedback is most welcome. Feel free to write back if you face issues, so these can be captured in the next version of the guide. Also, if you prefer to read such documents on other features, send us your request by adding a comment in this blog.
Tips from Development
Developers who are busy building the integration content are now also writing blogs, to connect with customers and partners on the integration topic. Here are a few topics for a deep dive:
- How To Guide – Replicate Marketing Attributes from SAP CRM to C4C
- Handling IDOC extension in HCI mapping
- End to end monitoring of messages
- Understanding Code List Mapping in SAP Cloud for Customer
Next ones in line:
- Territory replication
- Prospect to customer in ERP (now part of quick start guide)