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Author's profile photo Venkatesan Balakrishnan

Loss Prevention Analytics in POSDM – Patterns

Loss Prevention Analytics (LPA) component integrated with POSDM works based on patterns. These patterns represent a specific type of behavior, and they are used to detect suspicious activities at a POS counter. Here, I have tried to give one liner explanation for the available standard LPA patterns. This can be used as entry guide/reference and start building the patterns based on the requirement. This is also available in Customer Activity Repository (CAR).

Basic – Capture sales based on transaction types (Ex: Report based on Transaction type, Means of payment and corresponding Reason codes)

Discount – Exceptions in discount amount/percentage (Ex: Discount more than XX% by a cashier)

Item Scan Rate – Items scanned per specific transaction type (Ex: Specific item count per minute statistics or Specific items count per Transaction type)

Late Transaction – Pick late void/returns after the original transaction

Off-Hour – Capture sales beyond store open/close time

Refund After Days – Capture refund made after defined days

Refund Matching Post Void – Capture refund made for post void transaction

Before/After – Capture exceptions based on timely relationship between two specific transactions

Refund Without Purchase – Capture refund where no purchase exists in past <N> days

Repeat ESP – Capture consecutive ESP item sales

Same Card Used – Capture specific authorization ID card used repeatedly by cashier

Transaction Header – All transactions by specific cashiers

Tender Information – Capture payment greater than <XXX> for a specific tender type

Insufficient Information – Capture incomplete transactions (Ex: If Cashier failed to capture complete customer information for the sales which requires)

First/Last Hour – Capture non busy hour transactions

Refund Duplicate Return – Fraudulent refund made by cashier

Transaction Line Item – Specific type of discount given for an item priced less than defined amount

Orphaned Transaction – Specific transactions took more than certain time limit

Post Void with Different Cashier – Post void transactions on a same day with mismatch in cashier details

SKU Matching Amount – Capture specific products with discounts greater than certain amount

Gap in Item Scan Rate – Capture if specific time difference between item scan rate within same transaction

Happy Learning!

Thanks,

Venkatesan

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      2 Comments
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      Author's profile photo Vikrant Mohite
      Vikrant Mohite

      Thanks Venkatesan.


      Great to quick start.


      Vikrant.

      Author's profile photo Ramesh Duraisamy
      Ramesh Duraisamy

      Good One, Venkat. Request you to post more on LPA.

      Thanks and Regards,

      Ramesh D