Before implementing the My Inbox app, please make sure the workflow works fine in the backend.
You should ask customer:
In this document, I use Absence request workflow which is a sample workflow in SAP BASIS.
Transaction: SBWP
I do not have any workitem in the workflow inbox.
Transaction: SWXF
Enter the data and Save.
The workflow should be triggered and the approver should receive a workitem in the inbox.
Transaction: SBWP
The sample workflow sends the workitem to all possible users and same user who has requested gets the workitem.
It is not correct for business rule but it is a sample workflow for easy testing.
Select the workitem and execute
If your workflow does not work, you should fix before implementing my Inbox.
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