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Author's profile photo Ann Marie Sinclair

Where’s the best place to get information regarding GTS?

Hi All

I’ve seen a number of posts looking for information on where to obtain information on GTS configuration.
So I thought it may be helpful to list some links to the product documentation, config guides etc these should be a good starting point to getting to know the SAP Global Trades Services product.

GTS Live Blog

The SAP GTS Support team have created a live blog. The blog aims to provide up-to-date information to help customers get the most from the GTS product. The blog is updated on a regular basis to include details of the latest released note corrections and KBAs, information about legal changes effecting GTS, newly developed or changed functionality and links to new documentation.

Please bookmark and follow the blog to receive notifications, and share with your GTS colleagues and friends. Feel free to leave comments if further clarification on any issue is needed, or if you have any suggestions on content or ways to improve the blog.

Product Homepage:

Firstly for an overview of the GTS product, this is a good starting point:

Along with some good Product Information there are also some Customer Success stories.

Product Availability Matrix (PAM):

Here you can find details about SAP software product versions, including availability and end of maintenance dates, upgrade paths, and technical release

information (database platforms, Java platforms, operating systems, and so on). > search for your GTS release
GTS 10    –
GTS 10.1
GTS 11    –

The related links section is also very useful to navigate to release notes, master guides (configuration guides) and the application documentation.

SAP Help Portal:

Select the GTS release on the left pane of the screen. Within here you can access links to:

  • Release Notes
  • Installation and Upgrade Information
  • Application Help
  • Application Help for Mobile
  • Administrator Guides for Mobile
  • Integration & Analytics Information
  • Additional Information – E-Learning and Webcasts for Consultants Online Knowledge Products (OKP), SAP Notes Search, Legal Changes SCN forum

Configuration Guides

Analytics > Governance, Risk, and Compliance > Global Trade Services

These provide an in-depth guide to the configuration of the GTS Compliance, Customs and Risk Management setup. They also include a  Security, Operations and Master guide. A valid license for GTS is required in order to access the guides.

SAP Press

There are a couple of very useful books on GTS available. For example:

Training & Certification Courses in GTS:

Eg. GTS100 and GTS200

Feel free to add any useful resources that I may have missed in the comments section.


Ann Marie

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      Author's profile photo Dave Willis
      Dave Willis

      That's really useful - thanks Ann Marie 🙂

      Author's profile photo Alfons Mair
      Alfons Mair

      Hello Ann Marie, exactly what I searched for. It's really useful for me as I feel GTS is sometimes like a hidden book ;-).

      Author's profile photo Ann Marie Sinclair
      Ann Marie Sinclair
      Blog Post Author

      Glad you are finding this useful ! 🙂
      If there's any other areas of GTS that you are not finding easily, just let me know and I'll try to put something together.

      Author's profile photo Former Member
      Former Member

      Hi Ms. Ann Marie,

      Thanks for this useful GTS Information 🙂 , I just can't access the Configuration Guides 😕 .

      Author's profile photo Ann Marie Sinclair
      Ann Marie Sinclair
      Blog Post Author


      Are you getting an error, can you see the path? GTS is listed under the Analytics section:

      Analytics > Governance, Risk, and Compliance > Global Trade Services


      Please take into account that you need a valid license for the GTS product in order to view the config guides, this is outlined in note:

      963735 - Storing product documentation for SAP Global Trade Services


      Ann Marie

      Author's profile photo Former Member
      Former Member

      Thanks for the information. Actually there are two books about GTS available on Amazon.

      Author's profile photo Former Member
      Former Member



      where can I get the scenario guides for SAP GTS . There are only config guides on

      second question is , one needs to have good understanding of import export regulations. from wehere one can learn the same ? One needs to have good functional knowledge to be able to become SAP GTS consultant.



      Author's profile photo Former Member
      Former Member


      In my company want to implement GTS 1809 like below scenarios - I am looking the below scenario process to be implement .. Please guide me anybody implemented in embedded system not separate GTS box (11.0) version

      Please guide me anybody implemented or share the links are this help will be much appreciated thx Prasad ...

      1. Export & Import process
      2. Real-time compliance checks
      3. Sanctioned Party list screening
      4. Electronic Compliance Reporting
      5. Compliance Management
      6. Customs Management .