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Running simply (and profitably) in Wholesale Distribution while managing increasing customer demands for a consistent and integrated transaction experience and overseeing a global network of suppliers across multiple channels can be daunting…but it can be done.

SAP customer, H. D. Smith (www.hdsmith.com), is running simpler by streamlining processes via innovative technology and unified systems.  From brand-name and generic pharmaceuticals to business solutions for retail, hospital, and long-term-care pharmacies, H. D. Smith provides a broad spectrum of healthcare products to customers throughout the United States.  Part of their company mission is to improve the quality, safety, and cost of patient care.

To facilitate further growth, H. D. Smith worked with SAP and Clarkston Consulting to deploy the SAP® ERP application, along with a range of complementary SAP solutions. As a result, H. D. Smith is anticipating an $11M one-time savings and a $2M reduction in outstanding chargebacks. 

Besides the promise of substantial cost savings, streamlined processes, and a simpler IT landscape, this undertaking has succeeded in increasing pricing flexibility and improving visibility into profitability by distribution center, customer, and product. Today, the company is in the position to become the nation’s preferred supplier of healthcare products.

To find out how H. D. Smith was able to simplify their information technology landscape and operations to achieve increased pricing flexibility and visibility to profitability down to the by distribution center, customer, and product level click on this link.

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