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Author's profile photo Jeanne Carboni

Future of SCN – Another Update #1DXCOMMDEST

I’m sure many of you have seen Maggie Fox‘s blog about the future of SAP’s Community. I’m thrilled to be leading the project and working with the team who many of you have recognized as the “dream team”. But more importantly, I’m excited about bringing our community to the next level.

So what does that mean, “bringing our community to the next level”?

The key elements of the next level for community include:

  • recognizing and formalizing community visitors, members, SAP mentors, and moderators, as critical SAP stakeholders for “our community”
  • making it easier for everyone to work with SAP by improving the way you find, share, contribute and follow content, other members and topics
  • being transparent in what will be delivered

Our Community

First and foremost, it is “our” community, meaning that it belongs to SAP and the community members who care passionately about it – those of you who contribute by sharing your knowledge with those who visit and use that knowledge to make their companies run better.

Because this is “our” community, we are forming an SCN Strategic Advisory board of 12 members, chosen by Marilyn Pratt. Although Marilyn is retiring on March 31, 2015, she will continue as a volunteer with community as the SCN Strategic Advisor, forming the board by April and supporting the relationship between SAP, the board and the Community at large. The board will serve in the following capacity:

  • Use Community beta platform
  • Participate in sprint showcases, testing and feedback
  • Provide input into launch strategy and timing
  • Advocate for the community at large
  • Communicate to the Community about upcoming changes

The SCN team, under my leadership will continue to have final authority over the process and responsibility for official communication, but will listen and take action based on the advisory board recommendations.

The diagram below depicts our sprint cycles to deliver improved functionality and the formal kickoff that includes the board, representing our community members in April 2015.


Not one of the 12 on the advisory board? Don’t worry, there will be plenty of opportunities for participation and feedback. You can start by commenting in our discussion thread. Additionally we will be setting up UX testing of the site map and blogs in April.

Making it Easier to Work with SAP and Each Other

From a functional perspective, we will provide a best-in-breed approach for blogs and Q&A, and a custom integration layer that uses corporate metadata to link everything together seamlessly. Stay tuned for more of the technical details from Oliver Kohl in his upcoming blog later this month.


We will keep the lines of communication open with you. Krysten Gentile is our communications and change management lead. She is compiling a complete schedule of communications that include blogs and live sessions at least once per month.

Questions? Post them in our discussion here. And remember to use 1dxcommdest so we can track and respond.

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      Author's profile photo Ashok Babu Kumili
      Ashok Babu Kumili

      Sounds good.

      Author's profile photo Niladri Bihari Nayak
      Niladri Bihari Nayak

      Nice one..

      Author's profile photo Former Member
      Former Member

      Looking forward to see a community platform growing with all the capabilities such a platform can provide these days! And keeping the community engaged, committing and lively is a parallel but interwoven track.

      Author's profile photo Michael Appleby
      Michael Appleby

      Hi Jeanne,

      In general terms, what is the make up of the Advisory team for this transition?  For example, Product Support, GFM, external partner representative, external customer representative, GTM, Technology RIG, etc.

      What roles are represented?

      Moderator, Space Editor, Global Moderator, general SCN member, Mentor, etc.?

      Thanks, Mike

      SAP P&I Technology RIG

      Author's profile photo Marilyn Pratt
      Marilyn Pratt

      Since I'm working on the list, I'd say it should include many of those demographics as well as those who might have even left SCN on the present platform when it became challenging and frustrating from a UX (user experience).

      The idea is to expand outside of our employee stakeholders to external stakeholders.

      Those 12 will in turn bring others.

      Author's profile photo Former Member
      Former Member

      This is an amazing project!!!

      I recommend to watch :

      The Future of SAP's Community (SCN) | SAP TechEd Online

      Author's profile photo Former Member
      Former Member

      Nice to see the progress...

      Author's profile photo Former Member
      Former Member

      Waiting for more...

      Author's profile photo Santhosh Gowda
      Santhosh Gowda

      I want to be a Part of this success.

      Author's profile photo Former Member
      Former Member

      Glad to know about SCN furute

      Author's profile photo Jacob Vaidyan
      Jacob Vaidyan

      Glad to read about the future plans for SCN. Good luck to Jeanne Carboni and the wider SCN advisory team.

      It would be great if we've an easier mobile platform for viewing/posting SCN content (apologies if this already exists) - a la Tumblr

      Author's profile photo Ervin Szolke
      Ervin Szolke

      Hi Jacob,

      as far as I know the new platform will be mobile friendly.

      Best Regards,


      Author's profile photo Jacob Vaidyan
      Jacob Vaidyan

      Thanks Ervin Szolke. Is there another part of the forum where we can share suggestion for inclusion in the new platform?

      Author's profile photo Former Member
      Former Member

      This sounds really great.