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Common issues faced in CHARM implemenation (Version SP12)

I am sharing common issues faced while implementation of charm in SP12.

1. Normal change had status “In development” if it created from the RFC.


ZMMJ_ON_CREATE_MJ : Define the statuf value in the condition for this action.


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2. Partner id is not visible in Charm approval procedure even after creating the policy.

You need to create the rule moduler profile and assign it here.


go to Service manager profiles


Copy as this profile in your own name


Give the service id as SRV_REQ_RULE_EXE


In the properties tab, assign the policy that you had created in rule policy through web ui


3. while extending the scope, release for approval is not visble.

Check the action release for approval and insert the status value and set the maximum value accordingly in the action defination.


Hope it will be helpfull.


Rishav Garg

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  • HI Rishav ,

    Getting issue 1 and 2 in SP14 .

    For1 – Have created New action but its not getting picked up and Urgent Change created in Status In development with Developer auto-filled and non editable .

    For2 – Not able to understand the last line assign the policy that you had created in rule policy through web ui  which policy are you referring here??

    Need Help 🙂

    • Hi Aashish,

      What is your scheduled/start condition for the same.

      Policy as approval policy (rule policy) you will create to determine the change manager.