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PI Monitoring,Alert and Incident Creation using SolMan

Hi All,

In this blog we will discuss the how Solution Manager can be used to monitor SAP PI System availability,Message Status,Ping the Channnel,STOP and START Channel directly from SolMan without logging into the SAP PI System.At the same time we can also create Alert,Notofication and Incident directly from SolMan without any third party tool such as HP Service Manager or Remedy.This blog will be helpful for those who are working in Production Environment where even a minor error in manual monitoring can leads to high escalation.


In SAP PI,different software components interact together to send messages from source system to target system and are responsible for transforming data from one format to another, at runtime makes decision to route the messages based on the runtime context, choosing right protocol to transfer the message.It is very important to  monitors all of these components and  take proactive measures to resolve the issues before they are visible to the users.It will help in reducing the count of Productive Issue and at the same time it helps in  addressing the issues more quickly and efficiently.


  1. Integration:-System Monitoring and Root Cause Analysis, Alerting Infrastructure, Notification and Incident Management all at one level
  2. Self check :-Self check features provides availability of monitored components.
  3. Production Resources Free:-Central collection of monitored data relives the production system from additional burden of monitoring.

Pre-requisites Roles:-

Please assign these two roles  to your user Id 1) solman_setup 2) solman_workcenter

Step1:- Tcode :-solman_workcenter


There are 6 Monitoring Component of PI Monitoring.I will explain all these component in this document.


1) Overview Monitor:-

The overview monitor will give us  the  aggregated view of the information collected from component monitoring, message monitoring ,

channel monitoring,system availability and alerts.You can view the status in both form :-Graphical and Tabular View

Graphical View:-


Tabular View:-


You can also check the System Status,Job Status,System Availability and Performance Details in Overview Component.


2)Component Monitoring:-The Component monitor gives you the availability status and the self check status in a tabular view for PI components for the and  status information are constantly refreshed at regular intervals.


This is will also give you the status of particular selected PI Component such as:- Is Web service security available? Are Messaging system

Jobs running without errors? Are Messaging System  Recover Jobs running without errors? etc

3)Channel Monitoring:-The Channel Monitor lists all the PI communication channels from central and non-central adapter engines of the selected PI domain. It provides the channel active status, channel processing status after processing the last message, adapter type, component and the receiver or sender party etc.It also provides us the root cause and the last message processed.


We can also Stop, Start and Ping Communication Channel directly from Solman.


4)Message Monitoring:-The message monitoring tool provides the status of messages  such as  Error,Schedule, Cancel and Succesful from various  PI components such as Central Integration Engine, Central Adapter Engine, Decentral Adapter Engine etc.It helps in analysing issue in easy and quicker manner.


It consists of three views:-

a)Error Monitor:-It provides you graphical view of all the errors messages in PI Landscape.


b)Backlog Monitor (scheduled messages):-It  is similar to Error Monitor but main difference is that it will give you message

status in Scheduled Category.

c)Message Flow Monitor:-It will give you all the message status from Error, Scheduled, Cancelled etc.


Graphical View is also present.


5)Message Search:-You can search the message using their payload attributes.This functionality is based on the ‘User Defined Search’ (UDS)
which has to be configured on the local runtime components.


6)Alerts:-It handles alerts, availabilty status and self test for PI Components and PI Communication Channels.Using Create Notification Button you can  create your own alert.


7)Notification and Incident Management:- Incident ticket can be created in the incident management application of SAP Solution Manager to address the issue and also you can set the priority such as High Priority or Medium Priority etc.


I hope this blog will help you in automating the Monitoring of SAP PI system.Please share your views and experience.

Happy Learning


Abhinav Verma

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      Author's profile photo Former Member
      Former Member


      Thanks for sharing this information.Good Blog.



      Author's profile photo Former Member
      Former Member
      Blog Post Author

      Hi Rakhi,

      Thanks for your comment.


      Abhinav Verma

      Author's profile photo Former Member
      Former Member

      Useful Blog..Thanks for sharing

      Author's profile photo Former Member
      Former Member
      Blog Post Author

      Thanks Suraj

      Author's profile photo Former Member
      Former Member


      Thanks for sharing this inforamtion.We are doing manually monitoring of our PI system.We were not aware of this that with the help of SolMan we can monitor PI system also.

      Thanks again.


      Author's profile photo Former Member
      Former Member
      Blog Post Author

      Thanks Ravi,Yes we can use SolMan for monitoring purpose.

      Author's profile photo Ali Abbasgil
      Ali Abbasgil

      Hi Former

      can you please provide the document for PI monitoring configuration from Solman 7.2 system

      above blog is good.

      I followed above steps but not working for me.

      If you have documents step by step. please share me




      Author's profile photo Ravi Prakash Raika
      Ravi Prakash Raika

      Nice Blog Abhinav.

      Author's profile photo Former Member
      Former Member
      Blog Post Author

      Thank You Ravi Sir:)