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SuccessFactors Customers Continue to See The Future of HR is in the Cloud


With 52% of the Fortune 500 firms since 2000 gone, it’s no surprise that companies are looking to the cloud to gain strategic business advantages. That’s good news for us at SuccessFactors as we endeavor to help companies globally get the most from our market-leading cloud-based human capital management solutions, including the SuccessFactors HCM Suite, with solutions such as SuccessFactors Employee Central and SuccessFactors Workforce Analytics.

Today’s innovation leaders are looking for simplicity, standardization, flexibility and mobility. Our integrated end-to-end cloud-based HR solutions give our customers what they need most to satisfy business needs and today’s user expectations.

Customers demand an HR solution designed for today’s global, multi-generational workforce. That means that with a next-generation core HR system along with industry analyst recognized talent management solutions, we’re uniquely positioned to deliver in a short period of time.

All this sounds good; here’s a look at what it means to some of our newest customers:

Grupo R, a Mexican oil and gas company, needed to simplify its business with a single operating model across the enterprise. As part of its effort to become a worldwide reference in the oil and gas industry, the company sought to standardize processes to achieve compliance with new regulations. “By choosing SAP cloud solutions including SuccessFactors Employee Central and SuccessFactors Employee Central Payroll, Grupo R will reap competitive advantages and increase revenue through performance agility, lower maintenance costs and optimized inventory,” said Raschid Mohamed, Principal Council at Grupo R. “We will be able to perform quicker against our competition and innovate in real-time.”

For Sitel, a leading outsourcing provider of customer experience management services, global process simplification was essential. This U.S.-based multi-national company needed an integrated solution that would help further its mission of delivering outstanding customer experiences. “By selecting the SuccessFactors HCM Suite with solutions such as SuccessFactors Workforce Analytics and SuccessFactors Workforce Planning, we will reduce time to productivity through efficient recruiting, onboarding and training, and we will reduce turnover through continuous feedback and career planning,” said Sean Erickson, Chief Marketing and Infrastructure Officer at Sitel. “SuccessFactors Employee Central provides us with an easy-to-use global platform that offers self-service for employees and managers to reduce bottlenecks and unwanted complexity. The global visibility into our people and transactions will improve efficiency and reduce turnover.”

Sitel and Grupo R are among our 4,200+ companies who have helped land SAP and SuccessFactors as a leader in the latest IDC MarketScape: Worldwide Integrated Talent Management 2014 Vendor Assessment report, along with the four additional IDC MarketScapes for Recruiting, Learning Management, Performance Management, and Compensation Management.

For us, each year brings the opportunity to deliver more for today’s customers, and address the needs of new customers. For customers, the opportunity is to simplify and transform people processes to better predict workforce needs, deliver talent readiness and maximize employee engagement. And that’s why we continue to investment in our market-leading cloud-based HR software comprehensive talent solutions, core HR and payroll and workforce analytics which delivers results, and competitive advantage.

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