The navigation from account relationship view BP_DATA/AccountRelationshipsEF to account overview page by click “done” or “back” button is always not possible, for instance, no response or keep a blank page.
To resolve the problem, please make sure the following notes been implemented in the system, if not, implement the following notes in order:
<1> 1943769 – Restore the Pagination state when Assignment block is left for navigation.
<2> 1979904 – Exception when clicked on Done button in BP_DATA/AccountRelationshipsEF.
<3> 2036792 – Side effect note 1979904, navigation not possible from BP_DATA/AccountRelationshipsEF
If the issue persists after applying the above notes, please check the following customizing:
<1> SPRO-> Customer Relationship Management -> UI Framework -> UI Framework Defination -> Maintain Runtime Framework Profile
<2> Select profile “Default”
<3> In the “History Settings” section, the value of “Operation Mode” should be maintianed as “N” (Application Controlled Recording).