With the constant learning of new features, functionality and products, sometimes it’s easy to forget what you already know.

A quiz is a fun way to keep the information fresh and keep as a reference for future.

Take the Client-side groupware quiz to see how your knowledge on this Addin for CRM is.

Results and answers to be posted in 10 days. Thanks to Vignesh Ravikumar for the help!

SAP Online help link for reference – Client Groupware

Good luck!

Pre-Requisites and Groupware Profile –

1. Is it necessary to add SAP CRM Server site name to the trusted sites in your browser?

     a) True

     b) False

2. User working on VPN Network is it advisable to enable cache mode:

     a) True

     b) False

3. Cache Exchange Mode in Outlook Exchange is enabled in which business landscape scenario:

     a) Desktop Synchronization

     b) VPN Synchronization

     c) Cloud Synchronization

4. Download Full Items and On Slow Connections Only Download Headers Settings in Outlook are enabled in which Business Landscape scenario:

     a) Desktop Synchronization

     b) VPN Synchronization

     c) Cloud Synchronization

5. In case of multiple roles assigned to your user in the Organization model, then –

     a) System determines the first role assigned to you

     b) It is mandatory to assign role in SU3 Transaction

     c) Assign a Business role to your user for determination of a Groupware Profile.

6. Which Parameter exclusively determines the Role Determination for Client Groupware?

     a) CRM_UI_PROFILE

     b) CRM_GWI_PROFILE

     c) Roles Assigned in Org Model

7. From which version onwards, Groupware profile can be downloaded without opening CRM WEB UI.

     a) 10.30.01 Patch 7

     b) 10.30.01 Base version

     c) 10.30.02 Base Version

8. Groupware Client must be open before synchronization starts:

     a) True for Both Outlook and Lotus Notes

     b) True for Outlook and false for Lotus Notes

     c) False for Outlook and True for Lotus Notes

     d) False for Outlook and Lotus Notes

9. Profile Version can be checked in General TAB in Outlook

     a) True

     b) False

10. Select the different Language in the synchronization Settings – What is the behaviour?

     a) Only UI  Language changes and profile is not downloaded again.

     b) Download the same profile with an increment version.

     c) Profile determination takes place again, taking new language into Account.

11. If no profile is available for a particular country-language specification, the SAP_DEFAULT profile is downloaded.

     a) True

     b) False

12. Transaction to create to Groupware profiles is –

     a) GWI_PROFILE

     b) PROFILE

     c) GWIPROFILE

     d) GWIPROPERTY

13. CRM user must be assigned to a business partner of type –

     a) Contact Person

     b) Employee

     c) Competitor

     d) Account

14. Profile to be downloaded for a user is determined according to what combination –

     a) SAP CRM Business role assigned to the user

     b) Country Defined in the Business Partner Master Data for the user

     c) Language selected for the user for Profile download.

     d) All of the above

15.Select the order in which Profile determination and download happens for a given business role :

     a) Country = <blank> and Language = < blank>

     b) Country = <value> and Language = <blank>

     c) Country = <value> and Language = <value>

     d) Country = < blank> and Language = <value>

     e) Otherwise SAP_DEFAULT profile is downloaded.

16. Which Parameter will be considered for Profile determination logic :

          CRM_GWI_PROFILE = */blank
          CRM_UI_PROFILE = <business role ID>
     a) WEB UI Logged in Business Role

     b) CRM_UI_PROFILE

     c) CRM_GWI_PROFILE

17. Which Parameter will be considered for Profile determination logic :

          CRM_GWI_PROFILE = <Business Role ID>
          CRM_UI_PROFILE = <business role ID>/*
     a) WEB UI Logged in Business Role

     b) CRM_UI_PROFILE

     c) CRM_GWI_PROFILE

18. Which Parameter will be considered for Profile determination logic from SAP CRM WEB UI :

          CRM_GWI_PROFILE = */blank
           CRM_UI_PROFILE = */blank
     a) Previous profile download used for current profile download

     b) CRM_UI_PROFILE

     c) CRM_GWI_PROFILE

     d) WEB UI Logged in Business Role

19. Which Parameter will be considered for Profile determination logic, IF the profile is downloaded from GROUPWARE CLIENT

          CRM_GWI_PROFILE = */blank
           CRM_UI_PROFILE = */blank
     a) Previous profile download used for current profile download

     b) CRM_UI_PROFILE

     c) CRM_GWI_PROFILE

     d) WEB UI Logged in Business Role

20. The following set of profiles is defined in the SAP CRM system:

Groupware Profile   Business Role        Country          Language

Profile C                       Test role                   DE                  <blank>
Profile D                       Testrole                <blank>                   DE
In the business partner (employee) master data associated with the user, the country defined
is Germany (DE).
The user selects German (DE) for profile download.

Which Profile will be downloaded?

     a) Profile D
     b) SAP_DEFAULT

     c) Profile C

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