A belated Happy New 2015! As a belated Christmas present I want  write this blog about the new key figure content that was shipped in December 2014. On Monday December 15, 2014 the new ST-A/PI 01R support package 1 plug-in was shipped to customers and this means that many new key figures have been shipped for Business Process Monitoring and Business Process Analytics in SAP Solution Manager. This blog will give a short overview about what is new. The plug-in contains (besides others)

  • New key figures related to a 3rd party sales process (often also called drop ship process)
  • New key figures where business documents (e.g. purchase requisitions, purchase orders, MM scheduling agreements) are brought togehter with MRP list information
  • New Automation rate key figures for WM and PM
  • New item related CRM key figures
  • New transportation lane related key figures for SCM APO

The new ST-A/PI 01R support package 1 is available for download and can be found under (SMP login required) http://service.sap.com/supporttools.A complete list/catalog of all available out-of-the-box key figures is available as MS PowerPoint presentation at (SMP login required in both cases)

Remarks:

  1. On slides 2,3 and 4 (Table of Content) you can find hyperlinks where you can directly access the respective chapter of interest.
  2. For application related key figures you find some of the listed Selection Options in bold letters. Those Selection Options are available as “Group by” fields in Business Process Analytics.
  3. Those key figures with ‘€’ as bullet point support also a value benchmarking as part of the “Advanced Benchmarking” functionality.

Key figure news summary for selected areas

New key figures have been developed for 3rd party (drop ship) processes:
  • 3rd party sales document items without purchase requisition items
  • Overdue 3rd party purchase requisition items with sales information
  • 3rd party purchase order items overdue for goods receipt (only relevant for customer that post the statistical GR)
  • 3rd party purchase order items overdue for invoice receipt

New key figures where business documents are brought togehter with MRP list information to allow better insights in supply chain planning:

  • Overdue purchase requisition items with MRP list
  • Overdue purchase order schedule lines with MRP list
  • Overdue MM scheduling agreements with MRP list

New outbound delivery key figures bringing delivery and shipment information together:

  • Overdue outbound deliveries without shipment assignment
  • Lead time from outbound delivery creation –> shipment assignment

New Automation rate key figures for WM and PM:

  • Automation rate: Inbound transfer order items  (how many inbound transfer order items are created automatically vs manually)
  • Automation rate: Outbound transfer order items (how many outbound transfer order items are created automatically vs manually)
  • Automation rate: PM/CS notifications (how many PM/CS notifications are cleared automatically vs manually)
  • Automation rate: PM/CS orders (how many PM/CS orders are cleared automatically vs manually)
New CRM related key figures:
  • Sales document items in status ‘open’ or ‘in process’
  • Service document items in status ‘open’ or ‘in process’
  • Lead time from sales document creation –> Taking document ‘in process’
  • Lead time from sales document creation –> Completing the document
  • Lead time from service document creation –> Taking document ‘in process’
  • Lead time from service document creation –> Completing the document
  • Lead time from business activity/task creation –> Taking activity/task ‘in process’
  • Lead time from business activity/task creation –> Completing the activity/task

New transportation lane related key figures for SCM APO:
  • Transportation lanes per product
  • Transportation lanes per location

Further reading

You can find all necessary information about Business Process Analytics in this document. Frequently Asked Questions about Business Process Monitoring and Business Process Analytics are answered under http://wiki.sdn.sap.com/wiki/display/SM/FAQ+Business+Process+Monitoring andhttp://wiki.sdn.sap.com/wiki/display/SM/FAQ+Business+Process+Analytics respectively. The following blogs (in chronological order) provide further details about Business Process Analytics and Business Process Monitoring functionalities within the SAP Solution Manager.

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