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Southern California Edison Enlists Content Management to Combat Documentation Overload

Southern California Edison Leverages Content Management to Improve Its Enterprise Asset Management (EAM) Efforts

Did you know that helpful documentation like technical specifications, user manuals, maintenance records, service contracts and drawings can impede your organization’s enterprise asset management (EAM) practices? All the aforementioned documentation is no doubt vital to maintenance and service technicians. How the content is managed is the issue, one which Southern California Edison (SCE), a $12.6B company with 14M utility customers, recognized.

Like many capital intensive organizations, SCE was faced with large volumes of asset documentation stored in an ever increasing number of information silos. In addition, the various types of documentation came with complex dependencies and relationships. With 5 million records to maintain in full compliance of the public safety records program, SCE needed to effectively manage its content and ensure easy access to relevant documentation for all workers. If not managed properly, asset maintenance activities and compliance efforts, which are heavily content dependent, will bottleneck operations.

Join us for an informative webinar on Wednesday, January 21, at 11 a.m. ET to learn how SCE implemented a content management solution to maintain its five million records associated with its EAM efforts. Register now:

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