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Author's profile photo Tammy Powlas

Selection Call – MM-SD SAP Customer Connection Program Update

Following News for FICO Friends: ERP for Financials Customer Connection I saw that an MM-SD SAP Customer Connection webcast took place the other week when I logged on to

In the future I hope ASUG members will take advantage of the Customer Connection Program.  This is an update to  SAP Customer Connection Program – Only 60 Days Left to Submit SAP MM & SD Joint Process improvement requests for functio…

You can watch the full MM-SD Customer Connection webcast here

Below is a subset of what I watched – showing what is planned to be included in the Customer Connection.


Figure 1: Source: SAP

There might be circumstances where SAP changes plans and the information provided and there is no commitment from SAP on any forward looking statements.


Figure 2: Source: SAP

Figure 2 shows the project timeline; it started in July 2014 with the collect phase

You need 5+ subscriptions to make it out of the collect phase

In October the Select phase started with a deeper analysis of improvements

This month SAP explained the improvement requests selected


Figure 3: Source: SAP

SAP wants smaller improvements in the Customer Connection

Some requests may be too big for the Customer Connect project

Development timeline is 6 months which is a restriction

It needs to be “easy” and “fast” to deploy via a note


Figure 4: Source: SAP

135 improvement requests were submitted

50 were rejected due to lack of subscriptions

30 did not meet the scope

55 qualified for the selection phase


Figure 5: Source: SAP

Many customers want the capability to change e-mail when it is being sent using the output control

The first three are listed on Figure 5

Serial number support is coming in ARM for missing process steps

Note I tried to erase the customer company names shown in Figure 5


Figure 6: Source: SAP

First idea in Figure 6 covers lead time issues in MM and SD

The second idea covers third party sales order

The third idea is to block purchase order if block exists in sales order

Last idea is update of third party item in the confirmed purchase order


Figure 7: Source: SAP

Figure 7 covers the MM part

First idea is for supplier block and payment – to add more ideas – pilot note is being tested

D6696  – supplier has to deliver the whole delivery – will be programmed

D6783 – send back goods to supplier – obtain RMA confirmation number and put it in delivery papers so supplier knows they confirmed it

D6739 – shipping types in return purchase orders – today have 1 shipping type and asking for several shipping types

D1468 – message exchange scenario – customers want to exchange messages between purchaser and supplier

In 2015, find the delivered notes at

I encourage you to watch the full SAP MM-SD Customer Connection webcast here

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