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SAP Warranty Claim creation through external systems can be done using following RFC function modules & by creating wrapper function modules from these modules to create claim, change claims , read claims & do validation checks before claim gets saved:

WTY12_CLAIM_SIMULATION_RFC- Function module to simulate the claim creation without saving the claim.

WTY12_CLAIM_READ_RFC -Read claim

BAPI_WARRANTYCLAIM_ADD_VERSION- Add version in an existing claim

BAPI_WARRANTYCLAIM_CHANGE2- BAPI of claim change

BAPI_WARRANTYCLAIM_SET_ACTION- Run action against an existing claim

DPWTY_CLAIM_RESUBMIT_RFC -Claim resubmit by creating additional version in the claim.

Regards,

Sachin Balmiki

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