More efficient incident reporting with the SAP SD Sales Team
Due to the many component cross-overs within SD Sales transactions, there exists a common problem with the correct classification of component area. To ensure a more timely and efficient collaboration with SAP, it is essential that all new issues are directed to the most knowledgeable and experienced Engineer.
To clarify that the incident being reported is directed to the most responsible team, please follow the guidelines outlined in my recent Knowledge Based Article:
- 2082327 – Component classification