This document gives step by step guidance to enhance the context area, display on demand of the customer in IC AGENT. This could be easily handled by creating a custom class and adding it in customizing.
Step1: Go to the path below from IMG
Step2: Double click on the custom Account Identification Profile
Step3: Create a new custom class with super class as below
Step4: Redefine the method highlighted below.
Step5: Sample code to display NAME1 and NAME2 of the Organization in the context area.
Step6: Assign the newly created class in the highlighted area and save it.
Now log in to IC AGENT business role and confirm the account. Now you should notice the difference.
Thanks for your time.