Summary :

This document gives step by step guidance to enhance the context area, display on demand of the customer in IC AGENT. This could be easily handled by creating a custom class and adding it in customizing.

Step1: Go to the path below from IMG

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Step2: Double click on the custom Account Identification Profile

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Step3: Create a  new custom class with super class as below

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Step4: Redefine the method highlighted below.

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Step5:  Sample code to display NAME1 and NAME2 of the Organization in the context area.

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Step6: Assign the newly created class in the highlighted area and save it.

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Now log in to IC AGENT business role and confirm the account. Now you should notice the difference.

Thanks for your time.

Regards,

Raja N

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