The new training course covering the SAP Multichannel Foundation for Utilities is now available for North America as well. We are planning to offer the first session on Feb 9 – 10, 2015, at the SAP Labs office in Montréal, Canada (see link to Google Maps).
Remember the SAP Multichannel Foundation for Utilities is a customer-facing platform based on SAP Gateway that makes it a lot easier for utility companies to interact with their customers through different channels, e.g. web (online self-services), mobile, and social networks. Numerous OData services tailored to relevant business processes from the utilities industry provide both read and write access to the SAP Business Suite for Utilties (IS-U on ECC side and CRM for Utilities). Its latest version (1.0 SP03) also comprises a new, attractive sample user interface following the responsive web design principle (see blog for details).
During the new training course, you will get all relevant information for a smooth and successful implementation of the SAP Multichannel Foundation for Utilities 1.0 SP03. You will gain knowledge in the areas of solution architecture, extensibility, and deployment options.
This training course is aimed at project managers, consultants, and key users who are in charge of the implementation and support of SAP Multichannel Foundation for Utilities. Please also note the recommended training courses GW100 SAP Gateway Building Data Services, WDE300 Developing UIs using HTML5 Fundamentals, and WDE360 Developing UIs using HTML5 and SAPUI5.
Soon you will be able to reserve your seat at the first North American training class under https://training.sap.com, just search for UMC – this webpage allows you to sign up for WDEUMC training sessions with the same content offered in Europe, too. They will take place in 2015 e.g. in Walldorf on March 19-20, June 22-23, Oct. 5-6.