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Karol-K
Advisor
Advisor
0 Kudos

This short blog is to compile links for Design Studio maintenance topic.

Based on customer questions, the following PDF is explaining in detail how design studio is maintained.

https://service.sap.com/~sapidb/012002523100019891302014E

The document can be found under the link "Additional Information".

Here the short compilation:

  • The product SBOP Design Studio is following the standard SAP maintenance for BusinessObjects products:
    • 7 years main stream maintenance
    • 2 years extended maintenance
  • Every new major release is resetting the 7 years counter
  • Every minor release is maintained for 2 years starting with its general availability date
  • As soon next major release is available, the support packages for the highest minor releases will be still provided with at least 1 year overlap, means at least 1 year longer starting with general availability of the major release

  • The only two exceptions to the general maintenance strategy are:
    • describing how corrections are delivered - always on the highest minor release which had its general availability date
    • removing the overlap between minor releases - next minor release is replacing immediately the last one
  • link to original text: https://service.sap.com/~sapidb/011000358700000889552009E

What does it mean for support and corrections?

  • every customer can open incident based on any release which is before End of Maintenance date
  • corrections will be provided based on the current active minor release
  • the support package of the current active minor release can be applied only for correction purposes
    • new features provided in minor release are inactive as long the application definition is not changed

Minor Release & Support Package Plan

  • Minor releases are planned to be delivered 2 times per year (May & November)
  • Per minor release 2 support packages are planned (around every 8-10 weeks)
  • Before the next major release will be provided, the plan will be shared with customers

In case of questions you can use this thread.