This short blog is to compile links for Design Studio maintenance topic.
Based on customer questions, the following PDF is explaining in detail how design studio is maintained.
https://service.sap.com/~sapidb/012002523100019891302014E
The document can be found under the link "Additional Information".
Here the short compilation:
- The product SBOP Design Studio is following the standard SAP maintenance for BusinessObjects products:
- 7 years main stream maintenance
- 2 years extended maintenance
- Every new major release is resetting the 7 years counter
- Every minor release is maintained for 2 years starting with its general availability date
- As soon next major release is available, the support packages for the highest minor releases will be still provided with at least 1 year overlap, means at least 1 year longer starting with general availability of the major release
- The only two exceptions to the general maintenance strategy are:
- describing how corrections are delivered - always on the highest minor release which had its general availability date
- removing the overlap between minor releases - next minor release is replacing immediately the last one
- link to original text: https://service.sap.com/~sapidb/011000358700000889552009E
What does it mean for support and corrections?
- every customer can open incident based on any release which is before End of Maintenance date
- corrections will be provided based on the current active minor release
- the support package of the current active minor release can be applied only for correction purposes
- new features provided in minor release are inactive as long the application definition is not changed
Minor Release & Support Package Plan
- Minor releases are planned to be delivered 2 times per year (May & November)
- Per minor release 2 support packages are planned (around every 8-10 weeks)
- Before the next major release will be provided, the plan will be shared with customers
In case of questions you can use this thread.