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Author's profile photo Merlijn Ekkel

New Maintenance Dates for SAP BusinessObjects BI4.1

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The Best-Run Businesses Run SAP

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Friday, December 5 2014

New Maintenance Dates for SAP BusinessObjects BI4.1


To enable our customer base adopting SAP BusinessObjects BI4.1, SAP is pleased to announce the extension of Maintenance for SAP BusinessObjects BI4.1 with two years of additional support. The End of Maintenance and Priority One dates have been extended as of today!

In this issue:

1. New SAP BusinessObjects BI4.1 End of Maintenance Dates

By SAP support standards, the End of Maintenance dates are defined by a 7+2 years support plan for a product line, this resulted in an End of Maintenance for SAP BusinessObjects BI4.1 by December, 31 2016. However, while listening to our customers, SAP learned that the existing End of Maintenance Dates where too short to enable a full adoption of SAP BusinessObjects BI4.1.

To enable all our customers in the adoption of SAP BusinessObjects BI41, SAP has decided to extend the default Mainstream Maintenance with an additional two years.

  • End of Mainstream Maintenance for SAP BusinessObjects BI4.1 is now December 31, 2018
  • End of Priority One Support for SAP BusinessObjects BI4.1 is now December 31, 2020


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SAP BusinessObjects BI4.1 Product Availability Matrix ›

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SAP Maintenance Strategy Rules

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SAP Mainstream Maintenance Rules ›

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SAP BusinessObjects Priority-One Rules ›

2. Existing SAP BusinessObjects Products Support Overview

Existing SAP BusinessObjects Products Support Overview

Although the Mainstream Maintenance dates for SAP BusinessObjects BI4.1 have been extended by 2 year, this is not the case for other SAP BusinessObjects Products. To provide a complete overview of SAP BusinessObjects Products and their End of Mainstream dates the list below is provided.

In case you are currently not running an SAP BusinessObjects BI4.1 release, please validate your current Mainstream Maintenance dates. In case the Mainstream Maintenance dates have been passed or are passing in the near future, it is strongly recommended to upgrade your existing environment to SAP BusinessObjects BI4.1. For details on the Upgrade process, please read:

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SAP BusinessObjects Platform BI4.1


End of Mainstream Maintenance -> December, 31 2018

End of Priority One Support -> December, 31 2020

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SAP BusinessObjects Platform BI4.0


End of Mainstream Maintenance -> December, 31 2015

End of Priority One Support -> December, 31 2017

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SAP BusinessObjects Enterprise XI3.1


End of Mainstream Maintenance -> December, 31 2015

End of Priority One Support -> December, 31 2017

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Prior to SAP BusinessObjects Enterprise XI3.1


End of Mainstream Maintenance -> Expired

End of Priority One Support -> Expired

3. Where to find more information about (upgrading to) SAP BusinessObjects BI4.1

SAP has been building up a dedicated webpage with a collection of the most valuable information in regards to the SAP BusinessObjects BI4.1 Suite. Wherever you are in your Business Intelligence journey, find resources here that will help your organization be successful with SAP BusinessObjects BI solutions.

The SAPBUSINESSOBJECTSBI.COM Website will enable to

  1. Be Your Organization’s BI Champion
    Leverage the resources below to show what’s possible with SAP BusinessObjects BI solutions and increase BI excitement within your organization.
  2. Empower Employees with a BI Strategy
    A solid BI strategy helps you get the most from your data assets, technology investments and BI initiatives.
  3. Design and Manage a Successful Implementation
    Address organizational and governance needs as well as the technology portion of your implementation.
  4. Get Personalized Upgrade Advice
    Start planning your upgrade with a personalized guide from an upgrade expert. The report will help you get the most out of your BI deployment.
  5. Advance your skills with BI Academy
    Learn more about BI and SAP BusinessObjects BI solutions.
  6. Events & Webinars
    Find new perspectives, alternative approaches, and spark your BI creativity.

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www.sapbusinessobjectsbi.com

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      8 Comments
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      Author's profile photo Rahul Verma
      Rahul Verma

      thank you, its great.

      Author's profile photo Ashok Babu Kumili
      Ashok Babu Kumili

      Hello.

      Very use full info. Thank you.

      Author's profile photo Former Member
      Former Member

      HI,

      Our EWA for or BI4.0SP8 system is still giving us an error saying that we are out of mainstream maintenance. What do we need to do, to get the EWA report to show the above change of date to Dec 2015?

      Thanks,

      Guy

      Author's profile photo Merlijn Ekkel
      Merlijn Ekkel
      Blog Post Author

      Hi Guy,

      the extended maintenance dates are only valid for BI4.1.. as your organization is running BI4.0, the end of mainstream maintenance is still Dec 31, 2015.. If you are in the need of the extended mainstream support dates, it is recommended to patch your existing BI4.0 SP8 system into BI4.1 SP5

      Regards

      Merlijn

      Author's profile photo Former Member
      Former Member

      Hi Merlijn,

      Our EWA came back with "Your system DC1 is running on SBOP BI PLATFORM (ENTERPRISE) . Mainstream maintenance for SBOP BI PLATFORM (ENTERPRISE) ended on 31.12.2014. SAP does not offer extended maintenance or priority-one support for SBOP BI PLATFORM (ENTERPRISE) ."

      Your blog above says that mainstream maintenance should not end until 31.12.2015. Is this a solman bug?

      Thanks,

      Guy

      Author's profile photo Merlijn Ekkel
      Merlijn Ekkel
      Blog Post Author

      Hi Guy,

      this indeed sounds like a "bug" in Solution Manager.. the formal and only valid statements around Maintenance Dates are recorded within the Product Availability Matrix.. for BI4.0 you can find this via: https://service.sap.com/sap/support/pam?hash=pvnr%3D01200615320900003804%26pt%3Dg%257Cd

      I'll check with the teams owning this to validate.

      regards

      Merlijn

      Author's profile photo Swapnil Yavalkar
      Swapnil Yavalkar

      Thank you, its really good to know. 🙂

      Author's profile photo Former Member
      Former Member

      Thank you, its really good to know !