Skip to Content
Author's profile photo Nicole Huth

For ASUG Members only: Recording of Multichannel Webcast

A Webcast on “How to Offer the Ultimate Multichannel Self-Service Experience to Customers Without Breaking the Bank” took place on September 24th.
Asif Dogar, Weiling Xu and Yevgen Trukhin from SAP gave an one hour webcast about the SAP Multichannel Foundation for Utilities.
The webcast recording and slides are now posted to the ASUG website in the Utilities Customer Care and Services SIG workspace.
Please log in to the ASUG website, and copy and paste the following URL into your Internet browser:
Please note, this (free) Webex player is required to view the .ARF recording:
Tammy Powlas wrot a blog on the F&Qs of this webcast which is accessible for all:

Assigned Tags

      Be the first to leave a comment
      You must be Logged on to comment or reply to a post.