How to Set Up Free Text Search in the IC
Free Text Search is an exciting new feature of the Utilities Interaction Center which takes advantage of the power of HANA. It allows you to enter search terms in a single text field to search for business partners and premises.
What are the steps required to activate Free Text Search?
SAP Gateway and SAP NetWeaver Enterprise Search including a connection for HANA DB must be set up, as well as activating relevant Business Functions.
All of this is explained in detail in the document Set-Up Guide: Free Text Search in Interaction Center which is available on the SAP Service Marketplace.
Who is the guide for?
The guide is intended for System Administrators and Technical Consultants.