Extremely well informed and demanding customers with little or no brand loyalty, super-aggregators with ultra-reliable fulfillment, omnichannel commerce, and lots of new business models emerging every week – Change is pervasive and ever accelerating – driven by the consumer and amplified by technology.
Hear what SAP’s Retail executives have to say:
Pat Bakey, Global General Manager Retail, and Thomas Vetter, Head of Development for Consumer Products at SAP, got together to share their points of view and opinions about challenges and opportunities in the Retail industry. The conversation resulted in a series of five, short informational videos:
• Changes in Retail – driven by the consumer and ever-accelerating
• Simplification of the Retail Landscape – complexity is the enemy
• How SAP delivers Innovation – working directly with our customers
• Cloud in Retail – what does it mean and how can our customers benefit?
• SAP in Retail – why should SAP be considered?
I hope Pat and Thomas’ unique perspective helps give you insight as to how SAP can make your organization more successful with a heightened level of customer service expectations and demands.
Watch all videos on the SAP Retail YouTube channel