SAP Cloud for Customer - February 2015 Release - Planned Functionality and Timeline

[pushkar_ranjan]

Dear Community,

SAP has made the February 2015 Release of the SAP Cloud for Customer, software-as-a-service powered by the HANA Cloud Platform generally available to customers. Please check out the video below for a quick introduction to this enhanced version of the public cloud service from SAP.

We have updated the document repository on the SAP Service Marketplace to allow access to the official documentation related to the February 2015 Release of the SAP Cloud for Customer, software-as-a-service powered by the HANA Cloud Platform. Please access the same via this link.

We had the distinct pleasure of talking to our customers and partners informing them about the planned solution functionality that will be available with the February 2015 release of the SAP Cloud for Customer public cloud software as a service offering powered by the SAP HANA Cloud.

The following is a presentation of the functionality that is being planned to be delivered with the February 2015 release of the SAP Cloud for Customer solution portfolio.

SAP Cloud for Sales

Enhancements are planned to be made in the areas of accounts, contacts, territory management, opportunities, analytics, groupware, products, sales quotes, leads and partner channel management.

Cloud for Service and Cloud for Social Engagement

Enhancements are planned to be made in the areas of service and work ticket routing, ECC order support, communication channels, installed base, service contracts, work tickets, core service capabilities, ECC integration, mobile app and analytics.

Industry Clouds powered by SAP Cloud for Customer

Enhancements are planned to be made to the insurance industry cloud solution, retail industry cloud solution and high tech industry cloud solution.

HANA Cloud Platform

Enhancements are planned to be made to analytics capabilities, user interface adaptation by key user, and ability to work with custom objects.

HANA Cloud Integration

Enhancements are planned to be made to oData infrastructure, availability and performance management, simplify the admin work center, cloud to cloud integration with solutions like SAP Jam and native feed capabilities.

Please click through to the video below to get a detailed understanding of the planned deliverables for the SAP Cloud for Customer February 2015 Release, among other useful information shared via the briefing session.

Please find an outline presentation of the planned release deliverable for the February 2015 release version of SAP Cloud for Customer at this link. (Please note that you will need appropriate security credentials to access the information)

Please find a visual of the planned timeline of solution release for the planned February 2015 release of the SAP Cloud for Customer solution. We will keep updating this space with additional information as we get closer to the planned solution release based on the timeline outlined below.

Please feel free to reach out to us via comments, observations and questions as a follow up to this post and we will be happy to provide you further guidance on the content presented here.

Conference Call Information is Available
Please note that the conference call information for 8th January 2015 has been published at the link. (Please note that you will need appropriate security credentials to access the information).

Some other useful sources of information about, and engagement around, the SAP Cloud for Customer solution portfolio are highlighted below:

SAP Service Marketplace: http://service.sap.com/cloud4customer

SAP Community Network: http://scn.sap.com/community/cloud-for-customer

SAP Cloud for Customer on YouTube: www.youtube.com/SAPCustomerOD

SAP Help Portal: http://help.sap.com/cloud4customer

SAP Idea Place: https://ideas.sap.com/sapcloudforcustomer

SAP HANA Marketplace: http://marketplace.saphana.com/

We look forward to engaging deeply around this next generation public Cloud Customer Engagement / CRM service portfolio offering powered by the SAP HANA Cloud Platform.

Thank you for your time and attention to this matter.