This section allows you to define a standard text to come into your notification. In general, this is not a common practice for service. As you can see, it is common for quality. But If you have a need, it’s here. Let me show you how.
IMG–>Plant Maintenance and Customer Service–>Maintenance and Service Processing–>Maintenance and Service Notifications–>Notification Creation–>Notification Types–>Assign Standard Texts for Short Messages to Notification Types
Here you see the list of notifications. The 3 remaining fields:
- Text Name
Are the keys to the standard text. If you aren’t familiar with standard text, go to transaction SO10. Save and you are done.
If you’re interested in great tips and tricks on SAP service management, variant configuration or production planning, check out my blog at: http://paperstreetenterprises.com/blog/ There is also a link to some SAP Easy Buttons =)
Thanks for reading,
Mike CTO – JaveLLin Solutions, LLC